This hotel is the worst I HAVE EVER STAYED IN. Simply because of the staff. They were disrespectful, abrasive, and down right nasty to myself and my boyfriend.
We complained after having a party of 15 or more kids next to us, drinking, right out side our room. They were loud and screaming and crying. It was terrible. The I was yelled at by a member of the staying saying " If you want to stay at a quiet hotel, go somewhere else"
I asked for a refund, and the same explanation was given, that if i expected peace, i should go to another hotel. It would take pages to get into everything that was said.
Needless to say it was AWFUL. I ended up leaving in tears, regretting the whole experience. It was my birthday weekend, and those people are nasty. Especially the woman in the mornings at the front desk. I plan on taking it up with the Better Business Bureau at the least.
Plus I am still working on a refund, for a night where I had to buy sleep aids to finally get to sleep after 3 AM.
- Ramada Inn Saint Augustine
- Ramada Saint Augustine
- Saint Augustine Ramada
