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Travelodge Suites Saint Augustine Old Town – reviews, photos

2.0 of 5
290 San Marco Ave, Saint Augustine, FL 32084
Hotel amenities
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Travelodge Suites Saint Augustine Old Town
Travelodge Suites Saint Augustine Old Town
Travelodge Suites Saint Augustine Old Town
Travelodge Suites Saint Augustine Old Town
Travelodge Suites Saint Augustine Old Town
Travelodge Suites Saint Augustine Old Town
Ranked #22 of 63 hotels in Saint Augustine
4.0 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
    29
    25
    12
    5
    11
Date Rating
West Palm Beach, Florida, United States
1 review
1 helpful vote 1 helpful vote
“My place to stay in St. Augustine....”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Aside from a B&B, I have never met friendlier proprietors that really go out of their way to make your stay as comfortable as possible. It's a pleasure to make reservations, very accommodating--I feel like they know us personally! The area is quiet, the rooms are clean, NO BED BUGS! If you want a complimentary cup of coffee or a bowl of cereal, the front office has it available. We have no complaints.

Room Tip: If you're looking for 4 & 5 star accommodations then go to the Casa Monica or a B&B and...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask myangelinaagoesliket about Travelodge Suites Saint Augustine Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Senior Contributor
42 reviews 42 reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
“Oh dear”
2 of 5 stars Reviewed 23 January 2012

The owners/managers (not sure which) were so nice, I hate to give a negative review, but this motel badly needs some refurbishing. Other reviewers have already mentioned the scratchy towels and the distance from the historical center of the town. We walked it and it is 1 - 3 miles, depending on where you are going. The room was clean but neded paint, esp the ceilings, and there were deep cracks between the walls and floor which needed caulking in the bathroom. The safe was broken and the blanket had holes and rips in it. Many of them. The fan did work and blocked out street noise and the bed was reasonably comfortable. Oh yes, there was not enough hot water for 2 showers either morning of the 2 days we stayed. I think the motel could be made to be much nicer and more comfortable by fixing these things.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by mid214 for Saint Augustine
Ask mid214 about Travelodge Suites Saint Augustine Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review
24 January 2012
Thank you for taking the time out of your schedule to post a review on Tripadvisor.com. We believe that responding to reviews shows that we are listening and we actually care; it is a way to reinforce the positive feedback and change the perceptions when the feedback is negative. Our savvy travelers know it’s best to hear both sides of the story to get the most complete picture of potential travel destinations. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We admit we are a no-frills motel, but what we sell is clean rooms with an ambiance of its kind in the motel. What is more is that we sell the service environment - we have a staff with a great attitude and are here to help and go above and beyond the rest.
                     We appreciate and accept your comments with positive attitude, whether they be honest or dishonest and try to build our motel to conform to everyone's wishes. Our hospitality services have strengthened over the years through our guests reviews, so once again thank you. In addition, please know that your comments and issues will be addressed.
We love having "Oh dear " guests, such as you, because guests of your nature help us achieve our highest caliber, as you are the catalysts that spark us into action to better our facility.
                    

1.We take pride in the fact that we comply fully with all franchise operational standards.
2.We always say this is not a brand new hotel; it was built in 1999, but we go through major renovations frequently.
3.Understandably, in your case we are always here to educate how to use some of facilitiy such as hot/cold water faucet in bath room, safe box, microwave ,coffee maker , air conditioner, electronic door lock your room.
4.Here in St. Augustine Florida, the Historic District is 2 miles north to south and 1.5 miles east to west. We are located to north side of historic district, and all attraction are within driving distance from our location; such that guests can use our location and make day trips to these destinations. We do not post that we are in walking distance because some people can not walk a half-mile or mile. In St. Augustine, there are two trolley tours: one run by Old Town Trolleys, and another by Ripley's Believe It or Not! Trolley. These trollies take guests everywhere in town, with stops at every attraction. Upon request, the trollies will even send a free shuttle, which will take guests from the Trolley's base to the hotel, or visa versa. 
We look forward to seeing you and your friends and family in the future.

Jigisha patel
Owner
Travelodge Suites (Old Town), St. Augustine FL .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Senior Contributor
25 reviews 25 reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“Not very close to the Old Town!”
2 of 5 stars Reviewed 22 January 2012

This hotel is in serious need of some modernisation!! The staff seemed friendly enough. The facilities were very basic, the pool was right on the road and you wouldn't want to sit around it!

Unfortunately we picked the hotel as it was supposed to be close to the town but we had to drive in and pay for parking and in the evening we had to get a taxi which added to the cost of the stay.

The old town is very nice but be warned the restaurants stop serving early and we struggled to find somewhere to eat! The trolley bus tour is good if you are staying for a few days to use as a means of transport.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask EssexSeasider about Travelodge Suites Saint Augustine Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HEENAHOSPITALITY, Owner at Travelodge Suites Saint Augustine Old Town, responded to this review
24 January 2012
Thank you for taking the time out of your schedule to post a review on Tripadvisor.com. We believe that responding to reviews shows that we are listening and we actually care; it is a way to reinforce the positive feedback and change the perceptions when the feedback is negative. Our savvy travelers know it’s best to hear both sides of the story to get the most complete picture of potential travel destinations. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
We admit we are a no-frills motel, but what we sell is clean rooms with an ambiance of its kind in the motel. What is more is that we sell the service environment - we have a staff with a great attitude and are here to help and go above and beyond the rest.
  We appreciate and accept your comments with positive attitude, whether they be honest or dishonest and try to build our motel to conform to everyone's wishes. Our hospitality services have strengthened over the years through our guests reviews, so once again thank you. In addition,
Here in St. Augustine Florida, the Historic District is 2 miles north to south and 1.5 miles east to west. We are located to north side of historic district, and all attraction are within driving distance from our location; such that guests can use our location and make day trips to these destinations. We do not post that we are in walking distance because some people can not walk a half-mile or mile. In St. Augustine, there are two trolley tours: one run by Old Town Trolleys, and another by Ripley's Believe It or Not! Trolley. These trollies take guests everywhere in town, with stops at every attraction. Upon request, the trollies will even send a free shuttle, which will take guests from the Trolley's base to the hotel, or visa versa. 
We look forward to seeing you and your friends and family in the future.

Jigisha patel
Owner
Travelodge Suites (Old Town), St. Augustine FL .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
1 review
1 helpful vote 1 helpful vote
“Quiet place to recover . . .”
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

...from another extended stay in a motel between Highway No 1 and First Coast railroad, since it is located at the speed limited end of San Marco Ave. Room smelled a little too artificial, which bothered me after some days. Close (2 miles) to the regional airport, friendly staff, no complaints.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Martin B about Travelodge Suites Saint Augustine Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice, clean room.”
5 of 5 stars Reviewed 22 December 2011 via mobile
2
people found this review helpful

Definitely a good value. Close to everything, good service, nice owners, very clean rooms. For a low rate, we got a room with a big fridge, stove and microwave. The pool is new, sadly it was too cold to go swimming.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jimeners about Travelodge Suites Saint Augustine Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Travelodge Suites Saint Augustine Old Town

  • Travelodge Hotel Saint Augustine
  • Travelodge Saint Augustine
  • Travel Lodge Saint Augustine
  • Saint Augustine Travel Lodge
  • Saint Augustine Travelodge
Address: 290 San Marco Ave, Saint Augustine, FL 32084
Price range (per night):* INR3,678 - 8,694

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