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Casa Monica, Autograph Collection – reviews, photos

4.0 of 5
95 Cordova Street, Saint Augustine, FL 32084
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Casa Monica, Autograph Collection
Casa Monica, Autograph Collection
Casa Monica, Autograph Collection
Casa Monica, Autograph Collection
Casa Monica, Autograph Collection
Casa Monica, Autograph Collection
4.5 of 5 stars 390 Reviews
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390 reviews from our community

What travellers say about this hotel
  • Pool area(11)
  • Valet parking(10)
  • Very nice(10)
  • Great location(9)
  • Beach Club(8)
  • Flagler College(7)
  • Historic district(6)
  • Hotel restaurant(6)
  • Downtown St(6)
  • Perfect location(4)
Traveller rating
    211
    101
    37
    21
    20
Only show reviews for Family (75) | Couples (181) | Business (27)
Date Rating
florida
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Buyer Beware”
3 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

This is a Marriott hotel housed in an old building. It is not a "boutique" hotel. The service is plain Marriott. The rooms are TINY, bordering on claustrophobic. Room 211 is so small it doesn't even have a chair to sit in. The street noise on the King Street side is horrible. You can hear the spiel of every passing guide and street noise until late at night. You can also hear noise from the narrow hallways. Very thin walls. So, for a couple seeking a relaxing place for a vacation, I'd look elsewhere. Now, to be fair, it has a decent restaurant, is in a good location, has comfortable beds, and clean, well-appointed rooms. But luxury hotel--no. No water pressure in the shower, no shower cap provided and --did I mention this was now a Marriott-- bottled water for sale for $5.00 in the room...and the rooms are expensive. Better value at many of the local B&B's.

Room Tip: Look at the room first! Stay away from the King Street side.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask planningpro about Casa Monica, Autograph Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindsaygartrell, Guest Relations Manager at Casa Monica, Autograph Collection, responded to this review
19 February 2012
While you found the location of The Casa Monica to be convenient, we do apologize your visit failed to meet your expectations. Please know your comments are important to us and they have been shared with our team for improvement. We would love the opportunity to serve you again in the future.
Kind regards,
Lindsay Gartrell
Guest Experiences Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh PA
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

Just stayed at the Casa Monica in St. Augustine, Fl. I love older properties that have been brought back to their glory and this hotel fit the bill. First of all, it was in a wonderful location and we walked everywhere around St. Augustine. Our room was large and had a sitting area with a view of the main street which I normally don't like because of noise but this room was very well insulated from the noise which really only came in the morning. It fit the ambience of the hotel and was done in darker woods and a huge headboard/nice furnishings/good bathroom...only one sink but it was a good size bathroom given that I"m sure we were in a standard room. Staff was very helpful and hotel felt clean and well run. Didn't use the pool which was outside but it looked very nice.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by kathyPittsburghPA for Saint Augustine
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindsaygartrell, Guest Relations Manager at Casa Monica, Autograph Collection, responded to this review
16 February 2012
Thank you for taking the time to review your recent visit to The Casa Monica. We are excited you enjoyed the location and ambiance of our hotel and that our team provided helpful service. We hope you'll choose to return for another visit!

Kind regards,
Lindsay Gartrell
Guest Experiences Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Unique historic property in great location”
4 of 5 stars Reviewed 1 February 2012

Historic hotel with unique character. Easy walk to old city and all major attractions. Clean large rooms. Hotel tries to be a top luxury hotel. Close but not quite there. Staff could use more guest service training. Not bad, just not top tier. We would go back if price is right but it's not worth top dollar. Still one of the best choices in the old city.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by TinleyKing for Saint Augustine
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindsaygartrell, Guest Relations Manager at Casa Monica, Autograph Collection, responded to this review
16 February 2012
We are pleased The Casa Monica was "convenient to major attractions" and one with "unique character". Your suggestions have been shared for future improvement. We hope to be able to serve you on your next trip to St. Augustine.

Kind regards,
Lindsay Gartrell
Guest Experiences Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Timeless Classic, but hard on the wallet”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Beautiful hotel that will take your breath away. It was Christmas time, and we were on our honeymoon. The staff was warm and friendly.

The sheets on the bed were not comfy, and rather rough. The walls are thin as well.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask shooterinNC about Casa Monica, Autograph Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindsaygartrell, Guest Relations Manager at Casa Monica, Autograph Collection, responded to this review
16 February 2012
We are delighted you found The Casa Monica a "beuatiful hotel that will take your breath away" and that you chose to spend your honeymoon with us. We hope our "warm and friendly" team helped make it a memorable visit. We hope to see you again.

Kind regards,
Lindsay Gartrell
Guest Experiences Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Class and Elegance”
5 of 5 stars Reviewed 31 January 2012

What an experience! I toured the Casa Monica to find the perfect room to host my daughters 11 year birthday party. We expected 9 - 10 people, so I wanted to get a rather large suite. We booked the largest suite they had, which included a full kitchen. Due to circumstances out of everyone's control, we had to take the next smallest suite, The St. Frances Suite. I am so glad we did. The girls had a room of their own, plenty of room to run around in the parlor, and my husband and I had our escape pad in the connected bedroom upstairs. The staff was excellent from the General Manager to the front desk and wait staff in the restaurant. The morning brunch was amazing and something I will do again soon! If I could rate this a 10, I would! I highly recommend this hotel if you are looking for a romantic getaway, family trip, or business. It caters to everyone! Even our King Charles Cavalier Spaniel, Katie!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ShawnandMatt about Casa Monica, Autograph Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindsaygartrell, Guest Relations Manager at Casa Monica, Autograph Collection, responded to this review
16 February 2012
We are thrilled your daughter's birthday celebration at The Casa Monica was a great success and you had such a pleasant experience. We are pleased our team provided you with the service that helped make it a memorable occasion. We appreciate the rating of "10" and look forward to welcoming you back for another visit.

Kind regards,
Lindsay Gartrell
Guest Experiences Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Casa Monica, Autograph Collection

  • Casa Monica Saint Augustine
  • Casa Monica St Augustine
  • Hotel Casa Monica
  • Casa Monica Hotel
Address: 95 Cordova Street, Saint Augustine, FL 32084
Price range (per night):* INR10,979 - 17,889

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