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Comfort Suites Downtown – reviews, photos

2.5 of 5
42 San Marco Avenue, Saint Augustine, FL 32084
Hotel amenities
Comfort Suites Downtown
Comfort Suites Downtown
Comfort Suites Downtown
Comfort Suites Downtown
Comfort Suites Downtown
Comfort Suites Downtown
Ranked #28 of 63 hotels in Saint Augustine
3.5 of 5 stars 90 Reviews
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90 reviews from our community

    Trip type
Traveller rating
    21
    33
    16
    12
    8
Date Rating
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great location, great value. Will do again.”
3 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Good value for great location. Literally two short blocks away from the "oldest everything" and a five minute walk from Castillo de San Marcos. Trolley stop and tour kiosk across the street. Room typical of a 3 star hotel. Clean. I felt a distinct smell when I walked in but couldn't identify it and quickly forgot about it, or got used to it, it was not significant.

Wi-Fi and one computer in the lobby with Internet access for anyone to use.

Free breakfast is blah but serves it's function. Very humble setup. A couple of schaffing dishes w/ scrambled (imitation?) eggs, sausages, self help waffle maker and toaster, coffee and muffins, yogurt, cereal, and fruit. They make an effort and it's appreciated.

It worked for us and certainly would do it again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeLand, Florida
Senior Contributor
42 reviews 42 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Just enough”
4 of 5 stars Reviewed 16 December 2011

Satyed her with my sisters for the B&B Historic Inn tour Dec 10/11. Its a very average hotel, close to historic area, easy walk, clean beds but the sheets didnt fit. Breakfast ok, usual continental stuff. Fairly quiet but i use a sound machine and sleeping pill so i didnt notice. Staff freindly. Rooms smelled fine and looked clean. A bit overpriced and i think if you look elsewhere you might find a better deal in the historic area however they are all pricey. All the free hot tea and coffee you want all night. Try Miss Caroline across the street for lunch. Very good. There are so many ways to explore st augustine from here. Great location.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traverse City, Michigan
1 review
“Very disappointed!”
2 of 5 stars Reviewed 6 December 2011

I stayed 3 nights on vacation and was surprised my room was in such disrepair. I walked into the room and it had no luggage rack, front desk went to the vacant room next to it and couldn't find a luggage rack either in that room. He said he would have to hunt for one and showed up later with one. The desk chair had to be replaced because it wouldn't raise from being all the way down. TV remote was missing the battery cover. Big gouges in the accent wall by the bed. Hair dryer didn't work, tried resetting the GFI to no avail. Toilet seat hinge had caps broken off covering the toilet seat screws. Regardless of what time I went for breakfast the round scrambed eggs were like rubber and sausage was hard from being left too long in the warmers. I'm a general manager of a hotel in northern Michigan and was very surprised. I just expected more and was let down. I don't know if my room (101) was typical of the rest of the hotel, and if it is, then Mr. Patel should seriously focus on getting new maintenance staff or hiring one if you don't have one. The room I was in should never have been rented to the public and should have been on maintenance until brought up to Choice's brand standards. Also, wanted to use the outdoor pool but maintenance failed to clean the leaves floating in it. The plus is that it is close to Ripleys, Fort and other attractions. This could be a great hotel in the Choice brand if management kept a better eye on maintenance.

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  • Stayed November 2011, travelled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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florida
Senior Contributor
39 reviews 39 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
“Great No Frills Hotel”
5 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

This was my second stay at this hotel and it did not disappoint. It is not fancy and there is no restaurant or bar, but it is well located across the street from eateries and a reasonable walk to the Old Jail and downtown. The room was extremely clean and I love have a refigerator and microwave. Front desk staff is a little sleepy, but never rude or unfriendly. Free breakfast was decent. I got great rates here each time I stayed. One note- even though they claim to be suites, these are just larger one room set ups with a small seating area.

Room Tip: I asked to upgrade to a balcony when I arrived both times and it was worth it. One visit, the rate...
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vero Beach, Florida
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Is a hot shower an unreasonable expectation?”
2 of 5 stars Reviewed 14 November 2011

If so, then this will be a fine stay. I have stayed here numerous times over the years because of the convenience to downtown and decent value for the $. As time has passed, each successive stay creates more doubt in my mind about staying here any longer. This last visit was the clincher as other recent stays have tarnished my faith in this locale.

First, we were located directly next to the housekeeping locker. Saturday morning at 7:45 we were awaken by the sound of cups being packed onto carts, boxes being drug across concrete floors, the banging of lids on garbage cans, slamming doors and a fair amount of really loud conversation. I politely requested they keep it down the next morning and was told it wouldn't happen again on Sunday...well even my ear plugs didn't stop it that morning! This I will accept some responsibility for because I knew we were next to housekeeping and didn't insist on another room. Lesson learned.

Second, between the two of us, my wife and I took a total of 6 showers between Friday night and Sunday morning and only 2 of which actually had hot water. Is hot water not an expectation when you are paying over $150/night? Both the manager and the desk clerk both tried to make us feel like it was our fault for taking a shower at the wrong time! Since the cold showers were at various times I debunked their flawed excuses. The thing that bugs me is that this happened the LAST time we stayed. I guess just make sure you ask about the hot water schedule so you can time your showers.

Maybe I just expect too much for a $300+ stay for two evenings.

Room Tip: Don't let them give you a room next to the stairwells or housekeeping locker. Say something imm...
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Comfort Suites Downtown

  • Downtown Comfort Suites
  • Comfort Suites Saint Augustine
  • Saint Augustine Comfort Suites
Address: 42 San Marco Avenue, Saint Augustine, FL 32084
Price range (per night):* INR5,239 - 11,090

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