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Country Inn & Suites St. Augustine Downtown Dist – reviews, photos

2.5 of 5
231 San Marco Avenue, Saint Augustine, FL 32084
Hotel amenities
Country Inn & Suites St. Augustine Downtown Dist
Country Inn & Suites St. Augustine Downtown Dist
Country Inn & Suites St. Augustine Downtown Dist
Country Inn & Suites St. Augustine Downtown Dist
Country Inn & Suites St. Augustine Downtown Dist
Country Inn & Suites St. Augustine Downtown Dist
Ranked #40 of 63 hotels in Saint Augustine
3.0 of 5 stars 85 Reviews
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85 reviews from our community

    Trip type
Traveller rating
    14
    20
    27
    10
    14
Date Rating
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Budget, standart 3 star hotel”
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

Fast and friendly check in- check out You can find plenty of maps, coupons and information around the front desk. The room was clean and the beds comfortable. Breakfast was limited but ok. Plenty of parking spaces. You can find a Mexican restaurant with good prices in front of the hotel. Location, is not in the real downtown of St Augustine but only 7 minutes driving from the main area.
We didn't have any problem with our AC or hot water.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Staff Steals”
1 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

I stayed at the Country Inn and Suites over my Christmas break. However, after I checked out I realized I had left my kindle in the bed. I called them and asked if they could just let me know once they find it so I could just drop by. They said they would call right back..they never did. Two hours later I went to the hotel to ask them about it but they were so rude I could hardly believe it. I have never, met ruder and less professional staff in my life. I kept politely asking if they could just ask whomever cleaned my room if they had seen it. Rather they actually replied, "Its not like we hire a bunch of Mexican maids here." I never accused anyone of stealing or needed to hear such unprofessional attitudes. And once we talked to the maid she said she had not changed the sheets in the need but some random guy from Daytona that the contract the laundry through had. However, I only got the fact someone else but the maid was in the room after calling a cop. I even only called the cop so I could get a police report and maybe get reimbursed through my insurance for the kindle. However, they continued to be unbelievably rude and shoot me the dirtiest looks. As a former front desk employee I still cannot believe how rude and unprofessional (and kind of shifty) they all were. Do not stay here. Their are better hotels near the same place in the locale.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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South Bend, Indiana
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“Close to Everything”
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Stayed one night on our way home from Disney. The staff was very upbeat and helpful. Check in and check out was quick. The room was clean and the beds comfortable. The walls are a little thin so the neighbors could be heard a little. Breakfast was average. Plenty of parking with easy in and out. We will return again.

Room Tip: Stay on top floor for less noise.
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SMCFAN_10 about Country Inn & Suites St. Augustine Downtown Dist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, FL
Senior Contributor
44 reviews 44 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Just so so...”
3 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

We stayed one night here. The hotel room we were in was old and outdated looking. The carpet was ripped and there was a little smell with it. The bathroom shower curtain was dirty. The breakfast was nice downstairs and since it is free there were tons of people so we had to wait to get a table. The bed was soft. It is in a good location and they will call the trains to come pick you up so we never had to drive unless it was night time. The parking lot backs up to a shady looking neighborhood. We were a little afraid to leave our car at night. I think if you are looking for a cheap place with no frills this is a good place. Matt said he would stay here again but I don't think I would want to.

Room Tip: Ask to face the back of the hotel. It will cut out some of the noise from the road in front.
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 11 more reviews by calimari06 for Saint Augustine
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dirty Jacuzzis and Rude Staff”
1 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

Very Dirty Jacuzzis, nasty gunk coming out of the jets and covering my Wife and I. Rude staff who refused to do anything about it and managers who refused to talk to us. It was our honeymoon weekend and my wife was in tears. I do not reccomend this hotel to any one.

Room Tip: Do not stay at this hotel
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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Theresa G about Country Inn & Suites St. Augustine Downtown Dist
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Additional Information about Country Inn & Suites St. Augustine Downtown Dist

  • Country Inn Saint Augustine
  • Saint Augustine Country Inn
Address: 231 San Marco Avenue, Saint Augustine, FL 32084
Price range (per night):* INR4,849 - 8,582

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Country Inn & Suites St. Augustine Downtown Dist
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