We go to St. Augustine once a month because we love the area. We stayed for 2 nights in the Greensboro room. Apparently this room shares an air conditioner with the lobby, which has the door wide open for breakfast, and during check in times. I mentioned that the room was warm when we checked in, and was told the would turn the air down. The following day, I mentioned the room being warm at breakfast. They said they would see what they could do. We were gone most of the day. Someone came in, after we asked them not to, and turned off all the fans. The room was about 90 degrees that evening. I tried to find the thermostat in the lobby, and even called the emergency number. No one returned my call. I emailed them when I returned home, no response. I live in Florida, and realize it is hot, but this was unacceptable, and all anyone could say was "We'll see what we can do", and then did nothing. We will not be staying here again.
- Also Known As:
- Agustin Hotel
- Agustin Hotel Saint Augustine