A family reunion and birhtday brought us to port st lucie and to this Holiday Inn. If cootha ot have been a better choice for my partner and I. While we did not get to use the pool other members of our party did and they completely enjoyed it. The rooms have been completely refurbished, we were told and they were indeed clean and very comfortable.
All in all, while they have no breakfast, free that is, we greatly enjoyed our stay.

I had booked a reservation using a Intercontinental Friends & Family Rate, which I believe to have been prepaid. We were in town to catch a Mets Spring Training Game.

My wife (who was feeling under the weather) & I arrive to the check in only to be told that our stay was not prepaid, which took us by surprise. At this point, the manager allows us to use the computer in the business center to go online & check our credit card account. Low & behold, there was no charge on our account.

Since they told us we didn't have a prepaid reservation and my wife wasn't feeling well, she preferred that we drive an hour south so we can go back to her mom's house to stay the night.

We tell the front desk clerk that we are just going to leave. We thought, that was the end of that.

A few weeks pass and we see that the room is charged to my wife's credit card statement. Of course, we file a dispute with the credit card company.

The hotel claims that we still had a reservation that valid, despite even though the front desk clerk and the manager never told us anything to that effect. WHY DIDN'T THE CLERK TELL US THIS TO OUR FACE WHEN WE TOLD HER WE WERE LEAVING?

The hotel literally lied to the credit card company, which denied our claim (We are now in the midst of an appeal)

I BEG of you to stay elsewhere in PSL. This experience has not only soured me on staying at a Holiday Inn Express in the future but the entire Intercontinental chain of hotel.

This hotel is run by liars & thieves.

My husband and I loved this hotel. Not a Four Seasons, for sure, but you cannot go wrong for the price or location. The hotel was immaculate. Beds comfortable, HVAC worked fine, free breakfast was adequate. Staff very friendly. Could have used more lounge chairs at the pool and the "fitness center" left something to be desired, but you can't beat the location - it was a 15 minute walk to the ballpark, which eliminated all the parking hassles. Across the street, literally, from Duffy's. Also, several local and chain restaurants were nearby within walking distance, as were two malls. Beach, however, (Jense Beach) was a disappointing 40 minute drive. Since you can't have both beach and ballpark at one location, we'd go for ballpark.

Stayed here to attend a New York Mets spring training game. Stadium is less than one mile down the street. Hotel looks very new and is surrounded by everything one would need to survive - restaurants, shopping, gas stations, etc. Very Quiet. Helpful staff - thanks Mandy!