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Extended StayAmerica Pensacola - University Mall – reviews, photos

2.0 of 5
809 Bloodworth Lane, Pensacola, FL 32504
Hotel amenities
Extended StayAmerica Pensacola - University Mall
Extended StayAmerica Pensacola - University Mall
Extended StayAmerica Pensacola - University Mall
Extended StayAmerica Pensacola - University Mall
Extended StayAmerica Pensacola - University Mall
Extended StayAmerica Pensacola - University Mall
Ranked #43 of 59 hotels in Pensacola
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    0
    3
    1
    3
    8
Date Rating
houston, texas
1 review
2 helpful votes 2 helpful votes
“Do not stay in this hotel ! HORRIBLE !!!”
1 of 5 stars Reviewed 26 June 2009
2
people found this review helpful

We booked this hotel primarily because it was pet friendly, and secondly, because the pictures featured on the website seemed to depict it as clean and cozy. Boy, did we get the suprise of our trip. It was the end to a family vacation in Disney in Orlando, and we were on our way back to Texas. We wanted to take the kids to the Navy Academy to see the Blue Angels, so we booked this hotel for our return trip home. The front desk area seemed clean and modern, but when we went upstairs, I wanted to cry. I didn't want the kids to panic, so I tried to maintain a positive smile on my face. As we got out of the elevator, the carpet was soiled and smelly. When we entered our rooms, it wasn't much better. Immediately upon entering the room, I noticed that the mattresses were soiled and torn. The beds were made, but half-way. We all had to wear our shoes when we walked around in the room, and instead of night clothes, we wore our clothes for the next day. My husband and kids went off to see the Blue Angels and I stayed back to try to clean as best as I could. I woke up around 0400 hrs., and went down stairs to walk our dog. To my dismay, the don't even have a desk clerk after 11:00 p.m.. While that may not seem like much, anyone with a key, can deal dope or conduct prostitution right in entry way with no one to see the coming and going. I'm sorry, but that's just crazy.

  • Stayed June 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask cruzblue about Extended StayAmerica Pensacola - University Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
a
1 review
1 helpful vote 1 helpful vote
“Good Stay”
4 of 5 stars Reviewed 11 May 2009
1
person found this review helpful

A friend and I stayed one night at this location for a conference, and I had researched ahead of time for a place that had good ratings for cleanliness. Not only was our room clean, but the staff was extremely helpful and polite, and they even matched prices. I was really pleased with the location, as it was in a safe area. Also, I liked that there was a refrigerator, and dishes and silverware in the room. Over all, a very satisfactory stay.

  • Stayed April 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask abcdegf about Extended StayAmerica Pensacola - University Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MS
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“horrible!”
1 of 5 stars Reviewed 5 August 2008
3
people found this review helpful

I felt like I was in a 3rd world country. Blah!

  • Stayed August 2008, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask alee980 about Extended StayAmerica Pensacola - University Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 helpful vote 1 helpful vote
“not very nice”
2 of 5 stars Reviewed 26 May 2008
1
person found this review helpful

Booked this hotel through priceline.com. We paid very little, and we got what we paid for. Trim was falling off. Our ground floor windows would not lock. The bathroom did not have an exhaust fan. There was a $5 fee for internet service. The room did not have shampoo or a hairdryer, which we had to go to the front desk and ask for. No matter what time of day we took a shower, we could not get hot water. We were awaken the first morning of our stay by someone scraping/banging on our windows. The hotel had scheduled window maintenance for 9 am. While the accomodations were not the best, I will say the front desk was very nice and helpful. Also, the hotel was in a pretty convenient location. 30 min from Pensacola Beach, but close to restaurants and shopping. Fazzoli's is next door. Overall, not horrible, but we probably wouldn't stay again.

  • Stayed May 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
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Ask jphall79 about Extended StayAmerica Pensacola - University Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rural Ohio
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“Didn't like it”
2 of 5 stars Reviewed 12 January 2007
4
people found this review helpful

Had reservations here for a week - when I arrived my room was not ready as someone had elected to stay over. Extended Stay put me up in the LaQuinta for one night free of charge. When I did check in I was on the third floor and had to use the stairs as they would not let me bring my dog through the lobby to use the elevator (my dog was a Sheltie and had arthritis in all four legs).
The room was ok, but was never cleaned and the trash was never taken out the whole time I stayed there. Internet service was not good either. Staff was definitely not friendly or helpful.
Will never stay here again.

  • Stayed January 2005, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask CharleyBlue about Extended StayAmerica Pensacola - University Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Extended StayAmerica Pensacola - University Mall

  • Extended Stay America Pensacola
  • Extended Stay Pensacola
  • Extended Stayamerica Pensacola
  • Pensacola Extended Stay
Address: 809 Bloodworth Lane, Pensacola, FL 32504
Price range (per night):* INR3,753 - 5,153

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