I stayed at this hotel for one night on my way to New Orleans. I had picked this hotel only because it was free and I didn't want to be tired by the time I reached New Orleans. I got this room free through the "Best Rate Guarantee" through Choice hotels. When I got there and checked in, the manager was the person behind the front desk. He first told me that it wasn't free because they didn't participate in that program. I showed him the printout from Choice showing that the rate was free. After debating with me for a few minutes, I said to just give me a minute to call the 1-800 number for Super 8. After saying this, he said that he would do it this time, but he didn't think he was supposed to do it.
Eventhough it was free, they still wanted a credit card authorization and a copy of my drivers license. I had no problem with that request. He put a $50 hold on my card for a one night stay. A little excessive, but okay. However when he made a copy of my ID, he left it in the copier. I didn't realize it when it happened. After checking in, I decided to put my stuff in the room and go to dinner. I was gone for approximately 2 hours and when I returned it was 8 or 9 that night. I had a message waiting. When I called the front desk, they told me that they had my ID.
I told them I would come to get it and they said okay. I got to the desk and they asked me where it was. Like I should know what they did with it. The guy on duty called I assume the manager. Ever who it was told him it was in the safe in which he didn't have access. I was told I would have to wait till morning. That was fine because I was going to sleep anyway. I did get it the next morning with no apology or anything.
As far as the rooms go, they were well worn, semi-dirty and the beds were flat and uncomfortable. I stayed in a king room which also had a sofa. It did have a fridge and microwave. It did have high speed internet that so I could use my laptop. I can't complain too much because it was free. I wouldn't suggest staying here though because there were alot of seedy people hanging around the outside of their rooms. Thank goodness for Excedrin PM because it finally knocked me out, because if not, the noise from these guys would have kept me awake all night. I would never consider staying there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC