Myself and five other people were in Pensacola for a conference. I saw some of the bad reviews online, but I have always wanted to give places the benefit of the doubt. I should not have bothered. When we got there at 3:00 we were told our two rooms were not ready. They let me go ahead and check in, but it took the front desk clerk 20 minutes just to do that. We had to hurry and eat before the conference started. We came back at 8 p.m. and checked in. We walked into one room, and the toilet wouldn't work and the other one was dirty. I went to the front desk and told them the problems. I was told there was nothing wrong with the rooms because they had just been inspected. I insisted that we change rooms. They moved us to two rooms upstairs. We had left to get dinner, and my friends in the other room tried to get in their room and the doorknob had fallen off. We told the front desk and it took until 11:30 p.m. for them to get somebody to open the door so they could get in. And then they still wanted them to stay in the room!! They didn't fix it, just opened it. I made them move them to another room. The place was not very clean. The outdoors were not clean. I was there for two miserable nights. It took me 45 minutes to check out. While I was at the desk, a couple came in and complained that they had had no heat and no hot water the night before. It was 25 degrees that night. So, please, if you are thinking of giving this a try, don't.
Room Tip: Dirty and run down rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC