I didn't get to stay here but dealing w/ Ali was not a problem. I booked a week's stay supposedly for a small wedding reception but had to cancel it since more guests confirmed to go & I'm afraid that we wouldn't fit on the deck anymore but Ali was really helpful during the process & didn't have any problems with the refunds. She is also prompt in answering emails even in the middle of the night. Maybe next time we will get to stay on a vacation. Thank's Ali for everything!
