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MainStay Suites – reviews, photos

2.5 of 5
7909 Panama City Beach Parkway, Panama City Beach, FL 32407
Hotel amenities
MainStay Suites
3.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    7
    2
    1
    2
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Date Rating
USA
Top Contributor
140 reviews 140 reviews
Reviews in 114 cities Reviews in 114 cities
67 helpful votes 67 helpful votes
“gross, worn out, smells”
1 of 5 stars Reviewed 16 November 2010
3
people found this review helpful

Another Choice Hotels property that proves that Choice is trying to lose any of the small amount of respect that it has in the industry. This place is gross, worn out, smells like cheap cleaning chemicals.... and is situated in a pathetic place ,almost inaccessible. Dont make the mistake of staying here. Its disgusting. There are hundreds of better choise than this
hole that belongs in a run down ghetto city. Choice properties like this are on par with Motel 6..... truly....

  • Stayed October 2010, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask trav3908 about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Front Office Manager at MainStay Suites, responded to this review
7 January 2011
Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide.
I have addressed the issues you raised with our general manager. He joins me in offering a sincere apology to you and is committed to ensuring that these problems will not occur again.We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, KS
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Spring Break hotel”
4 of 5 stars Reviewed 28 March 2009
1
person found this review helpful

I'm a college student from KS that wanted to go on a fun spring break for as little cost as possible. Main Stay definitely exceded our expectations for the price we paid. It's close to the beach, which has lots of free public parking, and close to all of the good restaurants an nightlife. The staff at the front desk were more than willing to help us with good places for dinner and how to get there. The only complaint we had was that our shower head was spraying water all over the bathroom floor and toilet, and although we reported it as a problem our first hour of being there, they never fixed it. Luckily we figured out a temporary way of fixing it, or it would have been a flood in our room anytime someone showered. It is DEFINITELY a Spring Break friendly hotel, which was such a relief considering many of the hotels in PCB wouldn't allow anyone under 25 to make a reservation and had very expensive security deposits, which by the way is still required here during SB, $200-but you get it back as long as the room isn't damaged. We had a great time staying here though and it is reccomended for anyone wanting to be near all the action without paying for the overpriced hotels located on the beach.

  • Stayed March 2009, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask carolusb about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Front Office Manager at MainStay Suites, responded to this review
7 January 2011
Thank you for your positive comments. Keep us in mind if you visit the area again. We still have those great spring break rates!
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Tallahassee, Floirda
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“It's decent enough.”
3 of 5 stars Reviewed 27 May 2008

This hotel is new...that's the best feature, it's clean and fresh.

We booked this hotel for Memorial Day weekend because we are choicehotel members and found it on their website. We also booked it because we are a family of 5 and everything on the beach that would fit us was $180-$200 per night at least. The location was good (although it's right on Hwy 98 and you could hear the traffic very well), about a mile and a half from the beach. However, Panama City really needs to invest some serious money into the roads...since they've allowed so much growth the traffic is crazy and with just 2 lane highways along the beach the pace was a crawl. Although I guess if I didn't have 3 kids in the car I would have considered myself cruising the strip instead of being in ridiculous traffic. :-) Problem is that with all the growth it's impoosible to see the beach from the road anymore unless you're staying at one of the MANY high-rises that line the shore.

As far as the hotel is concerned I would highly recommend it for business travelers who aren't there really for leisure. One thing that was not stated on the website nor when we checked in is that this is an extended stay hotel. This was our first stay at a MainStay so I don't have experience and to me the name alone was not clear on that I guess. This means no housekeeping until the 3rd night. A single traveler (or even a couple) wouldn't use up the towels as fast and keep the room a bit cleaner I would imagine. We stayed 2 nights and with three kids we ran out of towels the first day and had to clean everything ourselves. The room had a mini kitchen which was very nice - full refrigerator, two burner stovetop, sink with mini dishwasher and a microwave. The beds were extremely comfortable and the bathroom was roomy. The rooms did not have any dressers so with the 5 of us we had to pretty much live out of the suitcases...and extended stay would have been a pain. Oh yeah, another thing is to make sure you stay no higher than the second floor - only one elevator and it's very slow.

The amentiies were decent mainly again because their new...the pool was small but clean and with no jacuzzi. The "business center" was a small desk with a computer and printer near the front desk...it looked like they placed it there as an after thought. The breakfast area was small and the breakfast included the basics - packaged pastries, cereal, juice, milk and coffee. With the full mini kitchen this did not bother us since we brought groceries to prepare breakfast ourselves.

The staff was friendly but it didn't seem genuine...at times I felt that we were kind of a nuisance keeping them from their work. I didn't have any specifics to that, it's just the way I felt - my wife felt that they were nice enough.

Anyway, overall we probably won't stay here again only because it really doesn't offer the things that we want when we travel. But this doesn't mean that it's a bad hotel...again, it's clean, the rooms are comfortable and roomy with very good amentiies and the staff is decent. I would definitely recommend it for business single or couple travelers, not families.

  • Liked — Very clean, beds were comfortable and the mini kitchen
  • Disliked — No housekeeping for shorter stays, road noise, slow elevators
  • Stayed May 2008, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask caito34 about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Front Office Manager at MainStay Suites, responded to this review
7 January 2011
Thank you for your comments. I have addressed the issues you raised with our general manager. He joins me in offering a sincere apology to you and is committed to ensuring that these problems will not occur again. We know offer daily housekeeping services for all of our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively.
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Atlanta
1 review
“Beautiful location and excellent hotel in Panama City Beach Florida”
5 of 5 stars Reviewed 14 April 2008

Great place to stay in Panama City Beach, Florida. Right on Hwy 98 and close to Beaches as well (Alt 98 close by). Friendly service, Clean rooms, beautiful new facility, all the amenities, even a full refrigerator, dishwasher, dishtowels, microwave and stove top.

Hair dryer and iron in room. Desk and internet access worked well. Plenty of towels given. Reasonably priced for the area.

Really enjoyed our stay.

Stayed April 2008
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Ask Vacationer6Atlanta about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Front Office Manager at MainStay Suites, responded to this review
7 January 2011
Thank you for your comments. We hope you visit again!
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Knoxvilee, Tn
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Lovely new hotel”
5 of 5 stars Reviewed 21 March 2008

I just returned from Panama City after a short visit on a business trip and was lucky enough to stay at this new hotel. They were almost sold out every night because of spring break but the kids were not too bad. being a few miles from the beach is a plus if you're a business traveler like me because all the kids want to hit the beach and the clubs at night and I'm able to get a good night sleep. The rooms are nicely decorated with fully equiped kitchens that also, to my surprise, included a dishwasher... and the 32"LCD TV is also a plus and something you do not see all the time. They offer a nice decent breakfast and a laundry facility on site is a plus. They have also a fitness room but it lacks the weights, it only has 3 machines. Best of all, the staff is very friendly and they go above and beyond to make sure their patrons are comfortable. I'll be back Panama City on assignment several times this year and will definatley stay at the Mainstay again... highly recommend.

  • Liked — the staff
  • Disliked — small pool
  • Stayed March 2008, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask nassar2001 about MainStay Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Front Office Manager at MainStay Suites, responded to this review
7 January 2011
Thank you for your positive comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about MainStay Suites

  • Mainstay Panama City Beach
  • Panama City Beach Mainstay
Address: 7909 Panama City Beach Parkway, Panama City Beach, FL 32407
Price range (per night):* INR4,313 - 6,497

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