My Husband and i wanted to take a trip to panama city beach for a few days of leisure,but upon arriving the employee that checked us in stayed on the phone for @ least 5 minutes while we were standing there in front of her(with our luggage) then after this we were informed that our 2 bed 2 bath condo was not cleaned yet and it was 4pm(the time for check in)so we waited for 25 minutes until someone cleaned the room,we were also scheduled to check out @ 10am but we left early and dropped our key in the drop box for the staff,so this same employee called me back the following evening saying she did not receive my key and it would be a extra $25.00 charged to my card to get the locks changed.If you are looking for a nice stay with great customer service you may want to keep looking because i would never stay there again and anyone who is traveling there that i know from atlanta i will let them know about my experience.Aneka from atlanta
- Emerald Isle Hotel And Condominiums
- Emerald Isle Panama City Beach
- Emerald Isle Resort
