My husband and I went the 28th of December for just a couple of nights. The TV did not work, but no offer of a free movie (we were told many had that problem). The refrigerator was broken and fixed, the coffee maker was broken and switched out, the ac/heater never worked - on a two day trip that is a lot of "broken." The room was ok, no bureau for clothes, but a good size room. Many services not available (no restaurant, bar on peer, water activities, no shuttle to shell island) We were told there was one heated pool (5 on site) there was NOT any heated pool, there was NO outside hot tub. Basically the desk will tell you anything then say - "oh, really not working, hum." Very pretty place, but too much broken and you will not get accurate info when you call in - I didn't think the pretty place was worth the broken and inaccurate info.

I should have known something was in store for us as it required no less than 6 calls to get our reservations correct; or so we thought. The rooms were in need of updating but, I can live with that. What I can't live with is being over charged $380.00 and then being told Marriott emailed us with details. I later discovered Marriott conveniently misspelled our email address. Beware, the staff will tell you one thing and then bill you differently. Never experienced anything like this is 40 years.

The hotel lobby and grounds are beautiful and convenient to a golf course. The only problem we had was that the room was a little warm, but not so much so that we felt the need to notify the staff. We casually mentioned it at checkout and the manager apologized profusely and offered us a free breakfast as compensation, which we declined.

We just finished a 3 day weekend at this resort and overall were pleased with our stay. This property changed from a Mariott to a Wyndham on October 1st but still has the feel and touches of the Marriott management. We had read some negative comments about this being a "tired" resort being run by a less then top notch operator but we found very little evidence to support that sort of claim. The grounds were well kept, the public spaces in the hotel were clean and the room was spotless. Our only complaints about the room had to do with the difficulty of connecting to thier free internet service (they said they would be fully wireless in a few months) and the bed had a baseboard to it that "stuck" out from the mattress quite a bit and caused us to stub our toes and bang our knees on it a number of times. We enjoyed thier indoor pool and indoor and outdoor whirlpool and free on site parking. There are a few areas that need some maintenance such as the elevator entrances and brass walls that look worn and tired. Other then that this is nice hotel and during the off season was quiet and very comfortable. It is located on the far east end of the Panama Beach area and overlooks a lagoon area that is not directly on the ocean.