worse experience we have ever encountered at any hotel and especially Choice Hotels. We asked the front desk around 12 noon saturday when were the beds being made. told the front desk commode was stopped up i was told that they would get to it as soon as they did stairwells, and etc I asked them what we were to do because the bathroom was needed to be used, we also requested new towel we were told that we would have to bring dirty towels back before they could give new ones who ever heard of such!!

The gentleman was very loud and agitated he seem to have a problem with certain group of people.

Another thing he called out a quest and told her she could not take breakfast back to the room but yet we seen that the frontdesk peron had no problem with certain other people taking food to room they walked right passed him and nothing was said. My fiance and I spoke to the frontdesk person regarding policy on the food and he got very defensive and said he did not have time to listen he was trying to get breakfast prepared, when is it you are told by hotel they do not have time for their guest!!!!

Choicehotels needs to seriously check into this hotel poorly ran, rude, inconsiderate of others, you had his wife there and she was never present during the entire process until myself and my fiance came to front desk then she was all mouthy talking about things that she was not even present when original conversation was started with the frontdesk guy, she should have never opened her mouth, she also said that we would have to wait on the commode being stopped they had to take care of the breezeways first.. That is so unacceptable we always have stayed at Choice Hotels 98% of the time but because of the way we were treated and also filing a complaint with ChoiceHotels is a joke. They allow these independent people run these hotels but yet they take no responsibilty for locations actions! Sending a survey to me is not resolving the problem we were told by customer service where we filed the complaint told us that the hotel send us a letter we never recieved any type of letter or a phone call what type of mess is that,

Everyone will know how we were treated by Choice Hotels and definitly about the hotel.