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Hilton Garden Inn Panama City – reviews, photos

3.0 of 5
1101 US Hwy 231, Panama City, FL 32401
Hotel amenities
Hilton Garden Inn Panama City
Hilton Garden Inn Panama City
Hilton Garden Inn Panama City
Hilton Garden Inn Panama City
Hilton Garden Inn Panama City
Hilton Garden Inn Panama City
Ranked #1 of 37 hotels in Panama City
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    30
    15
    3
    6
    0
Date Rating
Houston, Texas
1 review
1 helpful vote 1 helpful vote
“Exceptional service and friendly, conscientious staff”
5 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

Stayed in this hotel the night prior to a Southwest flight. I have had good experiences with the Hilton Garden Inn chain in my travels, and this one was also a pleasant experience. The staff is extremely friendly and attentive. We ate at the "American Grill" restaurant as we did not feel like going out. Lizzy, the girl who waited on us, was an excellent server and very outgoing. We liked her immediately. Though she had to handle room service orders while also serving us, she did a great job of multitasking. The breakfast was terrific as well, with "Mr. T" making outstanding omelettes for us and other friendly staff like Gayle and Jacette keeping everything humming. All in all, a very good all-around experience and highly recommended when staying in Panama City!

Room Tip: Only downside to the stay is the locked door between connecting rooms. When the people next door tu...
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chrsn about Hilton Garden Inn Panama City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cerrie DeBos, General Manager at Hilton Garden Inn Panama City, responded to this review
30 September 2011
Thank you so much for your kind words and review. We are very happy that you enjoyed your stay and that everyone was pleasant to you. It is wonderful to hear so many great comments and I will be sure to share this with the staff especially those who you personally recognized. We hope you are able to travel back to Florida sometime and visit us again. Thank you.
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Thomasville, Georgia
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Clean, Comfortable and Accommodating!”
4 of 5 stars Reviewed 6 September 2011

From the time my daughter and I walked into the hotel, they made us feel comfortable. The rooms are standard size. The beds have to be the most comfortable I have slept in in years. Rooms are very clean. The hotel is close to shopping, places to eat and about twenty five minutes from PCBeach. The staff was great...friendly and helpful. The only problem, there is only one washing machine and one dryer. If there were other soccer teams staying here it would have been a nightmare to get clean uniforms.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask lmguyton about Hilton Garden Inn Panama City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cerrie DeBos, General Manager at Hilton Garden Inn Panama City, responded to this review
7 September 2011
Thank you for choosing to stay at our property. We know with other guests in the hotel it can be tough trying to wash and dry laundry. Here at our Hilton Garden Inn, we offer a fluff and fold service. We will wash your laundry, dry it and fold it then return it back to you for only $1.50 per pound. I am sorry that you were not aware of this amenity and I hope for future travels you will visit us again. It is great to know that you enjoyed staying with us. Again many thanks!
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Chicago, Illinois
1 review
“Fantastic”
5 of 5 stars Reviewed 3 September 2011

We came in and we were welcomed by the front desk immediately. Everyone was so nice at this hotel, it was unbelievable. Think the term "southern hospitality" really shows here. Like every other HGI, they had cookies at the front desk. Rooms were very nice and were cleaned frequently. Even the maids were very nice. Breakfast was great and our waitress was very kind. Pool area is clean, quiet, and great for family. If you are in the PCB area, I would highly recommend you stay here. If I am ever in the PCB area again, I will undoubtably stay here.

Room Tip: Request upper floors.
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  • Stayed April 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sahnchoi about Hilton Garden Inn Panama City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cerrie DeBos, General Manager at Hilton Garden Inn Panama City, responded to this review
7 September 2011
We are glad that you enjoyed your stay with us and thank you very much for the fantastic review. We do hope that you get to come back to Panama City and stay with us again. Have a great day!
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Miami
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Road trip stop”
4 of 5 stars Reviewed 15 August 2011

Our family stopped at this Hilton Garden Inn based on recommendations from other reviewers. The hotel was as reviewed. Nice staff, clean rooms, and nice location in Panama City.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask zmatca3 about Hilton Garden Inn Panama City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cerrie DeBosw, Front Office Manager at Hilton Garden Inn Panama City, responded to this review
31 August 2011
We appreciate all the great reviews. Our team here at Hilton Garden Inn strives to make everyone's stay personal. We only hope that you will return to Panama City again and choose our property.
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pensacola, FL
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Very personal and friendly welcoming staff”
5 of 5 stars Reviewed 11 August 2011

I have been very comfortable in this hotel. My husband is here on business the 8-18th. I will be happy to come and stay again. There is a microwave and refrigerator and an available laundry. The room is spacious and clean and the water is HOT. There is a pool and a hot tub and a very nice fitness center. Fresh cookies every evening. A for fee breakfast and dinner is available. The breakfast is delicious and the dinner menu looks very inviting but we haven't eaten there yet. The staff is especially friendly and welcoming, more so than any hotel I have been to before. They have a nice garden growing right outside the breakfast seating which is interesting and nice. The beds are maybe the most comfortable I have ever slept in. The A/C is top notch and will go lower than you will! Lots to do within walking distance. Malls and eateries, Starbucks nearby. The pool is on the small side but looks well maintained. We have coupons good for breakfast but my only recommendation would be to include free breakfast. My husband chooses a hotel when he is on business that includes a good breakfast that includes eggs. This hotel is really aiming high and their hotel staff reflect that.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by allaroundtown for Panama City
Ask allaroundtown about Hilton Garden Inn Panama City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cerrie DeBosw, Front Office Manager at Hilton Garden Inn Panama City, responded to this review
31 August 2011
Thank you for the wonderful review. Here at the Hilton Garden Inn Panama City, Fl. we aim to please. We still have the garden outside our restaurant window and hope that it continues to do well through the fall. Maybe next time you come to visit we will have some new stuff in the garden; we are definetly going to replant.
In reference to the recommendation to offer free breakfast, if you are a Hilton Diamond or Gold Honors member, you do have the option of getting free breakfast vs. bonus points. You can also book the bed-n-breakfast plan. If you are not a Hilton Honors member and you travel more than 5 times a year, I strongly encourage you to sign up. Again thanks for the great review.
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Additional Information about Hilton Garden Inn Panama City

  • Hilton Panama City
  • Panama City Hilton
Address: 1101 US Hwy 231, Panama City, FL 32401
Price range (per night):* INR6,725 - 9,782

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