Recently spent 9 nights in this hotel while visiting my mother who was in the
hospital 3 minutes from the hotel. The service at the hotel was excellent. The
staff was so helpful and thoughtful of our circumstances. We really appreciate
the service we received there!

If you're looking for a room smelling like smoke, stained carpets, dirty sofa and chair, uncomfortable old/worn out sofa bed, and staff who ask you not to eat in your suite (even though you have a refrigerator and microwave) then stay @ Country Inn & Suites by Carlson, Panama City. If you want a clean, nice, hotel with courteous wait staff then please stay at another hotel.

I stayed at the Country Inn & Suites in Panama City and found it to be a nice place. My room was very clean and I had no problems at all. The front dest was very efficient and check in and out was extremely quick. The hotel is also very convenient to restaraunts and shopping. I would definately stay again if I travel to this area.

Me and my family stayed here it looked nice from the outside the rocking chairs caught our attention. I work for a country inns and suites this hotel is ok but they shouldn't have the old furniture near stairwell I know they are remoldeling but there is no excuse. Room smelled like smoke shouldve been reported by housekeeping and not be rented out.
Customer service on front desk is horrible not really trying to pay attention to guests.