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Holiday Inn Express Palm Coast – reviews, photos

2.5 of 5
200 Flagler Plaza Drive ,, Palm Coast, FL 32137
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Holiday Inn Express Palm Coast
Holiday Inn Express Palm Coast
Holiday Inn Express Palm Coast
Holiday Inn Express Palm Coast
Holiday Inn Express Palm Coast
Holiday Inn Express Palm Coast
Ranked #8 of 12 hotels in Palm Coast
4.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    27
    14
    9
    6
    3
Date Rating
Houston, Texas
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
“Sorry, but I'll stay elsewhere...”
1 of 5 stars Reviewed 24 January 2012
4
people found this review helpful

I stayed here because those cute little booklets you get at the "Welcome to Florida" centers had a coupon for about $25 off at this hotel. I would have had better luck had I simply slept in my car at that hospitality center!

It was late when we checked in after a long drive on I-95. Hubby had already fallen asleep so I decided to take a shower. First mistake. The scent of mildew was horrid in the bathroom. Mildew surrounding the shower soap dish should have been my first clue. Second was the mildew and mold on the side of the shower wall. Faulty shower rod allowed water to spray on the wall and continue to keep wet. I kept the door closed throughout the night only to be greeted by that moldy smell in the morning.

Manager offered to move me to another room in the morning but since we were only going to stay one night that was a moot point. I do NOT recommend this hotel until their housekeeping skills become far better than they are. One would only have had to stand in the bathroom to know this was not acceptable and UN-inhabitable.

Stay at the Hilton Garden Inn in Palm Coast instead. That's where we went after this HI fiasco. It's worth every penny and the staff are the best. Say hi to Jay and Tom. And the food's great too!

Room Tip: Stay elsewhere!
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Geschke, General Manager at Holiday Inn Express Palm Coast, responded to this review
28 March 2012
Again I would like to extend my apologies for your negative experience. By reading your post I see we spoke during your stay and I am sorry that our offer to move your room was not satisfactory. I have passed on your comments to the staff and we are using them along with other feedback to revamp our policies and procedures to hopefully prevent anyone else from having such a negative experience. Thank you for your feedback.
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Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great front desk”
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Lisa who checked us in was a delight! She took the time to fill us in about the area and patiently let us ask numerous questions. She also supplied us with a most excellent dinner recommendation.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Geschke, General Manager at Holiday Inn Express Palm Coast, responded to this review
28 March 2012
Thanks for taking the time to recognize one of our staff members. Our team here loves the positive feedback and I will ensure Lisa sees your positive comments.
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Dexter, New York
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Far from the best HEI we've stayed in”
3 of 5 stars Reviewed 4 January 2012

High speed internet wasn't, clerk claims too many devices connected.
Checked at 3 am still awfully slow.
No welcome pack as priority club member
Breakfast attendant was very with it, eggs burned, items empty.
First time I've seen a tip jar too!
Exit door by our room REALLY BANGED every time it shut.

Room Tip: Not near the exit door
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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KeithA149 about Holiday Inn Express Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocala, Florida
1 review
“enjoyable”
5 of 5 stars Reviewed 26 September 2011

we always stay at holiday inn express they are very courtious to us jennifer young was the most nicest person we have experiance with the other staff members are very nice the rooms are very clean always have a pleasant stay when we are there thank you elizabeth johns

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask elizabeth j about Holiday Inn Express Palm Coast
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Mike Geschke, General Manager at Holiday Inn Express Palm Coast, responded to this review
27 September 2011
Thank you for your positive feedback! Our team strives to excel with every guest and we love to hear it when it works. I will make sure to pass your comments on to Jennifer and we look forward to your future visits if you should ever get back this way.
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Powder Springs, Georgia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Just the ticket!”
4 of 5 stars Reviewed 25 September 2011

We booked at this hotel to avoid a long drive from Atlanta to Port Canaveral in one trip. It was a very nice hotel (at least the portions we saw ... we checked in late in the evening and was up and at it the next day.) Lisa (if I am remembering the name correctly) was the evening clerk and was very nice during our check-in and helping with extra linens for the sofa bed and an extra razor.

My teenage daughter was especially intrigued by the instant pancake maker in the dining area. Indeed, you have to watch for the signage and know where to turn as it is positioned off to the side from the Hampton and around the lake in front of the two hotels. But it is fine.

While this particular exit isn't jammed full of restaurant options (there is a Burger King), the other main Palm Coast exit has plenty. The hotel is behind a grocery store. All in all ... a fine stay.

Room Tip: We asked for a higher floor and it gave us a little bit of a view.
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mike Geschke, General Manager at Holiday Inn Express Palm Coast, responded to this review
27 September 2011
I am glad the hotel’s location was so convenient to help alleviate the long drive. Lisa is one of our newer team members and she has been an asset since joining us. I will be sure to pass along your kind words to her and I appreciate positive feedback.

The pancake machine is a pretty cool item to go along with the rest of the breakfast. It’s almost like magic, push the button and here they are a minute later!

I am sorry you had difficulty locating one of our excellent local restaurants at this exit. Next time you take a trip down to Port Canaveral stop by again and we will send you somewhere great!
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Additional Information about Holiday Inn Express Palm Coast

  • Holiday Inn Palm Coast
  • Palm Coast Holiday Inn
Address: 200 Flagler Plaza Drive ,, Palm Coast, FL 32137
Price range (per night):* INR4,446 - 10,227

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