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Courtyard Orlando Altamonte Springs / Maitland – reviews, photos

3.0 of 5
1750 Pembrook Drive, Orlando, FL 32810
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Courtyard Orlando Altamonte Springs / Maitland
Ranked #202 of 336 hotels in Orlando
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    15
    6
    3
    1
Date Rating
Brampton, Canada
Top Contributor
123 reviews 123 reviews
Reviews in 50 cities Reviews in 50 cities
96 helpful votes 96 helpful votes
“Newly renovated hotel”
4 of 5 stars Reviewed 19 January 2012

Everything in this hotel looks new and fresh. I understand it was newly renovated.

1) The entrance was quite cozy and neat
2) theres a small restaurant at the front entrance;
3) free internet in the rooms and infront of the front desk
4) Easy/hassle free check out, they will just slip the bill on your front door and just drop the card key on the front desk when you check out;
5) It has a small unheated pool and a jacuzzi
6) Beds just like any Marriot bed is quite comfortable

You will only stay in this hotel if you have business near the area since its about 10-15 minutes drive to major attractions like Disney and Universal and about 30 minutes to the airport.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, GA
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Musty”
3 of 5 stars Reviewed 28 November 2011

We stayed for one night using Marriott points, and it was very lucky that the point redemption value was so low. The first room we got had a very strong musty smell, and when I told the clerk about it her first response was "Like mold?". Yes, like mold. So we got another room which had the same smell, but luckily this one had a little patio so the open door was able to clear the smell away. All of the clerks were very friendly and helpful, though, so that made up for it. Oh, and we had to get the maid to clean up hair from the bathroom floor. Ick.

Room Tip: Get a patio room!
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask liss314 about Courtyard Orlando Altamonte Springs / Maitland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Orl_Maitland_GM, General Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review
5 January 2012
Dear liss314,

Thank you for staying at our hotel and taking time out of your busy day to write a review. As a Courtyard by Marriott we constantly try to improve our overall guest satisfaction and we rely on past guests to provide feedback. Your kind compliments about the friendly and helpful front desk associates are greatly appreciated. Many of the associates on our team have been with the hotel since it first opened and we are very lucky to have them! I will make sure to pass on your compliments at our next staff meeting. I apologize for the musty smell you experienced while in your room. I have been working closely with my Chief Engineer and Executive Housekeeper in an effort to eliminate any odor that may be present and I feel we have been successful in doing so. We recently finished our new Courtyard Refreshing Business renovation and now feature the Bistro which offers breakfast and dinner with a full liquor bar! If you return to the area please contact me directly using the information below and I would be glad to book your stay.

Sincerely,
JJ Tabone
General Manager
Courtyard by Marriott
1750 Pembrook Dr.
Orlando, FL 32810
Phone: (407) 659-9100
JJ.Tabone@Marriott.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hollywood, Florida
Senior Contributor
34 reviews 34 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Great service despite renovations”
4 of 5 stars Reviewed 13 November 2011

The Courtyard is undergoing an internal first floor lobby facelift. Despite the constant construction, the staff has been able to maintain a possitive attitude. Actual first floor rooms are being utilized as a makeshift breakfast area (all complimentary) and business center.

I am in town every week - 3 or 4 days for a project through January 2012. I usually prefer to get the Kingsize bed but the layout does not work for me when watching television. One needs to watch from an angle. Thus, I ask for the double where the television is directly ahead. My first two set of stays were fine.

The thrid week I was in a second floor double (226) where the street lamp beamed its light directly to the head of the bed. Since I like to sleep with the window partially open and no A/C this did not work for me. When I turned on the A/C a musky smell came into the room. I did not complain but will when I return tomorrow. The other rooms did not have the musky smell with the A/C running. Overall the rooms are clean and suitable for the average business traveler like me.

The workout room was very small but typical and good enough for me as I only use the bicycle. Because of the renovation the television was pulled out.

My biggest complaint has nothing to do with the hotel. When driving back to Maitland Ave, one needs to pass the entrance and make a u-turn, an annoyance I can live with.

I will review in another month after the renovation is completed.

Room Tip: Avoid room 226.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PuertoRico
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Big and clean rooms”
5 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

We enjoyed our stay. Clean and beautiful rooms . Very spacious rooms and bathrooms.
I will stay again.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Springbrook Township
Top Contributor
104 reviews 104 reviews
Reviews in 69 cities Reviews in 69 cities
37 helpful votes 37 helpful votes
“We enjoyed our stay!”
5 of 5 stars Reviewed 1 October 2011

What an enjoyable stay we had at this Courtyard Hotel. The room was very spacious, the beds were comfortable and the staff were extremely helpful and pleasant. Would stay there again in the future.

Room Tip: Tell them Harold from HaroldSays referred you.
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  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard Orlando Altamonte Springs / Maitland

  • Courtyard Orlando
  • Orlando Courtyard
  • Orlando Marriott
Address: 1750 Pembrook Drive, Orlando, FL 32810
Price range (per night):* INR5,502 - 8,615

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