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Holiday Inn Orlando - Univ of Central FL – reviews, photos

3.0 of 5
12125 High Tech Ave, Orlando, FL 32817
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Holiday Inn Orlando - Univ of Central FL
Holiday Inn Orlando - Univ of Central FL
Holiday Inn Orlando - Univ of Central FL
Holiday Inn Orlando - Univ of Central FL
Holiday Inn Orlando - Univ of Central FL
Holiday Inn Orlando - Univ of Central FL
Ranked #85 of 336 hotels in Orlando
4.0 of 5 stars 198 Reviews
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198 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • Hotel room(5)
  • Front desk staff(4)
  • Comfortable bed(4)
  • Parking lot(3)
  • CUSTOMER SERVICE(3)
  • Air conditioning(3)
  • Priority Club(3)
Traveller rating
    104
    50
    25
    8
    11
Only show reviews for Family (34) | Couples (21) | Business (112)
Date Rating
Huntington, West Virginia
1 review
“Great people great hotel”
5 of 5 stars Reviewed 9 February 2012

We had a wonderful stay! Rooms were great but the people were better. Laura was very nice at the front desk and went out of her way to make us feel welcome. Kathy and Mary were also very friendly and Allie (sp) made a point to come talk to us. Great time and great staff. Laura seemed very busy with paperwork but made sure to put it aside to take care of us!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Drebbit about Holiday Inn Orlando - Univ of Central FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne Stelling, General Manager at Holiday Inn Orlando - Univ of Central FL, responded to this review
14 February 2012
I was so pleased to hear that Laura, our front desk agent, really made you feel welcome. Also, Mary and Kathy over in food & beverage were friendly along with Allie, our banquet houseman! I couldn't agree with you more - Our people really make the difference and it is truly rewarding and inspiring to have guests mention this! Thank you for staying at the Holiday Inn UCF.

Wayne Stelling
General Manager
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Tampa, Florida
1 review
1 helpful vote 1 helpful vote
“Impatient house keeping staff!”
2 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My wife and I stayed here last night for a concert a UCF. Upon entering the room we were hit with a very pungent mold or mildew smell and the room felt damp. We set our stuff down and proceeded to get ready for our show. I then find a lizard on the desk with a very heavy lamp on one of his poor feet. My guess is the previous hotel guest found him in the room and thought it would be funny to set the lamp on his foot. Anyway.... the poor thing was very weak with a badly smashed foot stuck to the desk. My wife and I rescued him and took him back outside. It seems if housekeeping had done a thorough job cleaning the room they would have found the poor guy. This morning we were woke by housekeeping at 8:15 knocking on the door like the place was on fire. And then again at 8:15 when we both had fallen back asleep after we specifically told her not to come back. Not a pleasant way to start your day. Overall the place seemed kinda dirty and not well kept. The front desk staff was friendly and the hotel bartender was very accommodating. Im however glad we only stayed here one night.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jessamie K about Holiday Inn Orlando - Univ of Central FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne Stelling, General Manager at Holiday Inn Orlando - Univ of Central FL, responded to this review
15 February 2012
I want to thank you for posting a comment regarding your recent stay at the Holiday Inn UCF and for pointing out the opportunity that we have to improve our housekeeping procedures. I will personnally review your situation at our next Housekeeping department meeting. Additionally, may I suggest that you place the Do Not Disturb door hanger outside your room the night before as an added "flag" to ensure that housekeeping does not knock on your door. Thank you for recognizing our front desk staff and bartender. We hope that you will consider returning to the Holiday Inn UCF should your concert going calender include the venue at UCF.

Wayne Stelling
General manager
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Alabama
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Decent for an older property”
3 of 5 stars Reviewed 6 February 2012

If you need a place near UCF for business or pleasure, I would recommend giving the Holiday inn a shot. This particular property is a bit old but the lobby/restaurant area has been updated. Some, if not all, of the rooms have been updated as well.

The furniture is typical Florida modern but the decor is tollerable. The hotel has wired high speed internet and is adding wireless. The TVs are slowly being upadted to HD. The bed was the typical slighty hard matress with the small pillows. The A/C is very loud when on which covers up hall noise but then deathly quiet when off allowing noise pollution to some degree. The elevators are aged and the fitness room could use newer equipment. The pool looked nice but I did not partake. The sauna was out of order as was the top floor/executive floor. The "business" center is exposed in the lobby and is just a small workstation area.

I found the breakfast buffet a pleasant suprise with decent quality. The grits and orange juice were particularly good. The service in the morning was just ok.

Parking is easy and the drive to UCF is literally one stop light away. Restaurants of varying quality are within a short drive. This hotel is NOT near any of the major attractions of Orlando.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Huntguy77 about Holiday Inn Orlando - Univ of Central FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne Stelling, General Manager at Holiday Inn Orlando - Univ of Central FL, responded to this review
15 February 2012
As a business traveler, we know that your time is very valuable and we are very gratefrul that you took the time to post your comprehensive review of the Holiday Inn UCF. We are excited about the installation of state of the art wireless internet access throughout the hotel and gald that you noticed it is on the way. Additionally, we have hired a contractor that has developed a silencer for our A/C noise and that project will also begin very soon. Again, thank your for staying with us and we look forward to your next visit.

Wayne Stelling
General Manager
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Clermont, Florida
1 review
“Great location, Friendly Staff”
4 of 5 stars Reviewed 5 February 2012

We live in Clermont but take night classes at UCF so we stay here every week instead of driving home. Always been a nice hotel but now they are making improvements and upgrades throughout. Best place to stay for the money. If you stay, go to the bar and say Hi to Mary, the best and friendliest bartender in Orlando!

Room Tip: Ask to stay on the 6th floor.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeff34711 about Holiday Inn Orlando - Univ of Central FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne Stelling, General Manager at Holiday Inn Orlando - Univ of Central FL, responded to this review
15 February 2012
We want to thank you for your loyalty as a weekly guest of the Holidaay Inn UCF. Your commendation of Mary is also sincerely appreciated, I always let her know that our guests appreciate her genuine hospitality. Thank you for noticing the improvements in the hotel and for recognizing the value that you experience weekly.

Wayne Stelling
General Manager
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice staff - nice location - okay value”
3 of 5 stars Reviewed 2 February 2012

I stayed here after Christmas 2011 for a few days because I was in town for a wedding. The room was neat but not "white glove inspection" clean. The bathroom counter, tray with cups and ice bucket were dusty. When we turned on the tv, we got "white noise". I waited a bit to see if it would clear on its own and then I called the front desk. They promptly sent a maintenance guy up to fix the cable cord in the back of the tv. It had a shortage in it, so he left the room to get a replacement cord and "fixed" the tv. Well, he meant well, but it wasn't fixed by any means. Throughtout our stay, my husband and I would have to get up from the bed, adjust the cord in the back of the tv and hope it remained in place throughout the program we were watching. In addition to things being dusty, I discovered that my sheets were stained! And it was a HUGE stain, something you wouldn't miss even at your own home. Alas, I discovered this a few nights into my trip, but I did place the card on the bed for the linen to be changed. At least I had clean, unstained sheets for the last night of my visit. My biggest disdain came from the noise level in the hotel. There were several high school sports teams visiting, so the lobby was always crowded and cluttered and the hallways were super noisy! You would think that the staff would pre-block the teams on separate floors and near the elevators, so that they don't wake guests like me. Trust me, I know. I work in the hotel industry. The "business center" consisted of 1 computer, which didn't work at any time during my stay. I booked my room through Hotwire. Of course the drawback to Hotwire is that you don't get the property name until after you book your room. I was hoping for another property, but I got this one. My stay wasn't bad - but it could have been better.

Room Tip: The a/c works well in the rooms, noise level in the hallways is high.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask YoLowInATL about Holiday Inn Orlando - Univ of Central FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne Stelling, General Manager at Holiday Inn Orlando - Univ of Central FL, responded to this review
15 February 2012
We thank you for taking to post your very constructive comments regarding your experience at the Holiday Inn UCF. I will personally review all of the opportunities that you mentioned regarding cleanliness with our Executive Housekeeper. We do have new flat screen TV's scheduled for intstallation during the 1st Quarter of 2012 and we are confident that this will have a very positive impact on the overall comfort of our guests. Thank you for your suggestion on blocking groups away from other guests, the requirement of specific room types does not always allow for this, but we will certainly make the effort to deliver a quiet stay for all of our guests.

Wayne Stelling
General Manager
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Additional Information about Holiday Inn Orlando - Univ of Central FL

  • Holiday Inn Orlando
  • Orlando Holiday Inn
Address: 12125 High Tech Ave, Orlando, FL 32817
Price range (per night):* INR4,502 - 7,559

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