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Hawthorn Suites by Wyndham Universal – reviews, photos

2.5 of 5
7601 Canada Avenue, Orlando, FL 32819
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Hawthorn Suites by Wyndham Universal
Hawthorn Suites by Wyndham Universal
Hawthorn Suites by Wyndham Universal
Hawthorn Suites by Wyndham Universal
Hawthorn Suites by Wyndham Universal
Hawthorn Suites by Wyndham Universal
Ranked #103 of 336 hotels in Orlando
4.0 of 5 stars 465 Reviews
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465 reviews from our community

What travellers say about this hotel
  • Happy Hour(38)
  • International drive(21)
  • Pool area(13)
  • Great location(12)
  • Front desk staff(10)
  • Free breakfast(9)
  • Theme park(9)
  • Very nice(8)
  • Friendly and helpful(7)
  • Basketball court(7)
Traveller rating
    171
    167
    75
    34
    18
Only show reviews for Family (207) | Couples (88) | Business (32)
Date Rating
Waycross, Georgia
2 reviews
4 helpful votes 4 helpful votes
“Read the "Fine" print”
3 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

Overall the hotel was average. The pool was an average size, with a small hot tub. It had a game room with about 4 games in it. The rooms were dated. My 4 year old even said "Daddy this bathroom is old." The location was the best thing. The "Most entertaining McDonald's in the world" is within walking distance, as is a bowling alley, a pirate dinner show, and other restaurants. It's very close to universal studios and wet & wild. One of the reasons I chose this hotel however, was the complimentary shuttle service to Universal Studios. My thinking was I could save $30 on parking. That didn't happen. The shuttle doesn't even arrive to the hotel until 30 minutes after the park opens. Basically, you will miss out on at least an hour of time in the park, not to mention that is the best time to be in the park because there are almost no lines (we found this out because we drove and went inside right as the gates opened). If you need a large room or are staying for a while and like a fridge and microwave, it's not bad, but not great.

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Blake E about Hawthorn Suites by Wyndham Universal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead Nolan, Guest Relations Manager at Hawthorn Suites by Wyndham Universal, responded to this review
15 February 2012
We’re sorry that we did not exceed your expectations, and truly appreciate your feedback. Your opinion is important to us, and we will forward your concerns and suggestions on to the appropriate departments. Thank you for your business, and we hope that you will consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“Really nice place to stay”
5 of 5 stars Reviewed 13 February 2012

Really a great value. Suites have kitchens with microwaves and full fridge. Staff was nice. Happy hour was nice... Joey at the bar was great. Breakfast was the only complaint we had. The one day the waffle was so hard it was like a piece of cardboard. Eggs were not great either. They do have yogurt and fruit as well as cereal and bagels. It does not keep up with other hotels hot breakfast menu. Good location.. Just off intl drive. Great chicago pizza place closeby.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask karenjbh about Hawthorn Suites by Wyndham Universal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead Nolan, Guest Relations Manager at Hawthorn Suites by Wyndham Universal, responded to this review
15 February 2012
Thank you for the great review! We are glad that you found our staff friendly and our resort amenities valuable. We appreciate your comments about the breakfast and will certainly pass those on. We are glad, however, that your overall experience was positive. We hope to see you again very soon!
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Palos Hills, Illinois
2 reviews
“family fun”
4 of 5 stars Reviewed 10 February 2012

Just returned from a week in Orlando and at Hawthorne Suites and was very happy with our stay! Room was clean and spacious. Plenty of room to spread out and everything we could ask for right at hand. Location was great, just minutes from Universal and hot tub and pool were perfect. Walmart down the road to pick up supplies and plenty of restaurants in the area.
Was not that impressed with the breakfast but for a light meal it was fine. Also, some music out in the pool area would be great!
We've stayed here before and would definitely come back again.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask xhockeymom about Hawthorn Suites by Wyndham Universal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead Nolan, Guest Relations Manager at Hawthorn Suites by Wyndham Universal, responded to this review
13 February 2012
Thank you for taking the time to write this review! We’re happy to hear you enjoyed your suite, which offered plenty of space for you and your family. We appreciate all of your comments, and are thrilled that you would definitely come back to stay with us again. We hope to see you in the near future.
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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“Brilliant hotel!”
4 of 5 stars Reviewed 9 February 2012
5
people found this review helpful

As I had been to Florida before I knew that very little time was spent in your hotel and it was really just a place to crash but I at least wanted some kitchen space and with the extras such as 2 hours of free drinks, complimentary breakfast and its location & price - hawthorne sealed the deal! I knew it was a bargain so had my doubts and seen some bad reviews on here however they were the usual 'dirt in corner' - 'cracked tile' 'peeling carpet' - seriously?! WHO ARE YOU PEOPLE? You have far too much time on your hands and need to spend less time looking at the cracked corners of your hotel room and go out and have a life!

Anyway, location is absolutely PERFECT! Literally a 30 second walk onto international drive right next to the big mcdonalds. Obviously I-ride stops all the way up, we even chose to walk to universal studios a couple of times. Don't be fooled by the map - internation drive is massive. 17 miles long im sure our tour man said! But Universal was around a 30minute walk and with the roasting sunshine and the millions of things to look at on international drive, its a pleasant one. Although on our walk home we would always end up in and out of all the attractions and stores and would end up taking us hours! All good though.

The hotel itself has a medium sized pool which we only managed to squeeze a few evenings in as we were so busy but it was brilliant and we even had a game of basketball in the court. (there is also a bbq available for guests to use)

When we arrived at our room , there was just a smiley man awaiting to give us our key at around 12am as our flight had been delayed by about 9 hours. We dragged ourselves to our rooms where I was delighted with what I seen! A kitchen equipped with fridge, freeze, hobs & all plates, pots, pans & cutlery required. This was joined to our cosy little living room with tv & radio. Our bedroom was a seperate room (which I never expected) and had two massive queen size beds, an adjoining en suite and a telly in there too. It was just what we were after. So pleased we booked it and we are thinking about booking again this year as I don't want to take a chance anywhere else as we would love something similar again. Location was definitely a winner.

Breakfast in the morning wasn't the mental buffets of american food you might expect but there was toast, eggs, croissants, juice, fruit, omelettes, bacon.. all the usual breakfast foods. We would usually jump down for an omelette or two in the morning before boarding out transfer busses or setting out. We did however go to Ponderosa Steakhouse which is literally round the corner some morning as they do a $3.99 all you can eat breakfast with everything you could possibly want to eat for breakfast.. (they even had chicken nuggets... and ice cream... and waffles!) so good!!! as to us that is like.. £2-3 ? ridiculous!

If you are after a luxury suite pampering 5* hotel then obviously this is not for you but if you are after a comfy bed after a wild day in orlando with a spot of tv, some evening drinks and a splish splash of the pool now and then with lovely staff then hawthorne is the place for you.

x

Room Tip: I don't have any tips other than our room was a pool view on the 3rd floor and was lovely !
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by Squeezychanel for Orlando
Ask Squeezychanel about Hawthorn Suites by Wyndham Universal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead Nolan, Guest Relations Manager at Hawthorn Suites by Wyndham Universal, responded to this review
17 February 2012
Thank you so much for taking the time to review your stay. We’re sure future guests will appreciate all of the details that you included. It sounds like you had a great time, and you took advantage of our amenities. We hope that you will choose to stay with us again on your next trip to Orlando.
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Racine, Wisconsin
1 review
“Home away from home”
4 of 5 stars Reviewed 8 February 2012

Thanks to the staff for a wonderfull experience while attending the Golf Show recently.
Dan Walker & Miriam were great & extremely helpful in assisting with directions, locations, etc.
and making us comfortable.
We are already planning next years trip & looking forward to a continued relationship.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tom k about Hawthorn Suites by Wyndham Universal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead Nolan, Guest Relations Manager at Hawthorn Suites by Wyndham Universal, responded to this review
10 February 2012
We’re thrilled to hear that you enjoyed your stay with us while attending the Golf Show! Customer service is a top priority of ours, and we’re happy to hear we delivered. We’re lucky to have Dan and Marian as a part of our team, and their excellent customer service doesn’t go unnoticed. We’ll let them know that you appreciate them as much as we do. We look forward to seeing you next year!
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Additional Information about Hawthorn Suites by Wyndham Universal

  • Universal Studios Hawthorn Suites
  • Hawthorn Suites Orlando
  • Orlando Hawthorn Suites
Address: 7601 Canada Avenue, Orlando, FL 32819
Price range (per night):* INR5,225 - 7,448

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