I recently stayed several days at this hotel. The customer service at check-in was terrible and took forever. You could easily tell that the employees here hate their jobs. I go to my non-smoking room, open the door, and the room smells like a dirty ash tray. The first thing I do when I get to any hotel room is spray the whole room down with anti-bacteria spray, I could tell this room was going to need it. As I am going around the room spraying, I started noticing roaches....everywhere. I moved the tray with the coffee maker, and two roaches come running out. I sprayed the TV remote, and another roach came running out from behind the phone. I go into the bathroom and there are three big roaches on the floor. Anytime I got up during the night to use the bathroom, the bathroom would have roaches everywhere....and the little buggers run fast so their hard to catch. No wonder there's so many roaches. There was a huge space under the door and another big hole by the AC unit. Seriously, a mouse could enter through the hole in the door. The room comes with no shampoo and conditioner, even though they clearly show a shampoo and conditioner bottle on their photos. WIFI at the hotel is super slow and doesn't work most of the time. Pizza guys shove flyers in the doors at all hours of the night, maid's make a lot of noise in the mornings and don't understand what "do not disturb" means. One day they took all my towels and didn't put any clean towels in my room. The only good thing about this hotel is it's location.....that's it. I would have checked out the first night and got a refund, but I got a "special rate" and the hotel wouldn't refund me.
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