We stayed in this hotel for about 7 days, and chose it mainly for it's location and the price. It's centrally located and very close to universal studios. You have MCdonalds, TGI Fridays, a funparc, miniature golf, Ihop, Olive Garden, Walgreens all within minutes of the hotel. Disney is also fairly close (if you have a car that is).The complex is fairly large and the hotel itself exits out of different buildings. It has some nice faclities like pools, gym, conferencehall, large parking, breakfast buffet. The only one that we used was the breakfast, cause we were out all day.
When we first got there our room smelled funky, and there was a smell of cigarettes in the air. We contacted the front desk, who sent a guy over to check it out. We were given another room in the last building, and they helped us move our suitcases. The room was nice, well kept and clean. We had a small balcony to our room wich overlooked the parkinglot....(our original room overlooked the gardens). There was a icemachine on one side and a vending machine on the other...it would have been better if those were located together, especially seeing how you have to outside, and you need a keycard to enter the building itself.
We had some problems with the keycard too....it happened a few times that when we came back the keycard simply didn't work anymore. This was a bother seeing how there are no servicephones outside, just inside. So we had to walk back to the reception. Every time we were helped very fast and friendly.
The staff in itself was polite and helpfull. The lady from restaurant was especially nice and talkative! Upon request they even bring you hot chocolatte to enjoy with your breakfast. The breakfast is okay...nothing fancy or overly special. The good thing is that they bake waffles, and you can ask eggs anyway you want them.
The overall experience in this hotel was very positive. The few minor points were not an issue and won't stop us from going there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 February 2012
Thanks for the in-depth review. I'm glad you had a pleasant stay (after all, that is the main purpose of a vacation) and safe trip back home. We hope you will consider us again when you next plan a trip to Orlando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC