When our flight was cancelled we received a voucher to go to the Sheridan. I thought, "how could we go wrong". Evidently this hotel has changed names 4 times in the last couple years. Now they are ripping off Sheraton by stealing the name. They are also ripping off customers. Our room was filthy. We woke up in the middle of the night to a puddle on the floor from air conditioning. Needs updating or better yet condemnation. Read other reviews on Orbitz about this ripoff hotel. I am very dissapointed that US Airways is using this hotel with a voucher.

Well let's start with the check-in. We arrived in the evening around 10:30. They booked the room under the wrong name and instead of the two rooms we reserved for five people, they only had one. The customer service reps at the desk showed no care in the world. They were even bad mouthing customers in front of us. There were about 30 kids running around on the second floor at 11:30 p.m. And even the complaint calls down to the front desk, the hotel did nothing. We were finally put into a room that smelled like paint and we were put on the same floor as the rowdy kids. We complained to the front desk and they offered to put us up in the EconoLodge next door. Which, by the way, is privately owned by the same person that owns the Sheridan. It was so disgusting that there were burn marks on the sheets, the room smelled musty and damp, and the shower didn't work. I'm in the military and the rooms in the barracks are 5 star compared to these rooms. They had to move us to another room. It just felt so disgusting that we didn't even take our shoes off. I would not recommend this establishment to anyone visiting the Orlando area. I hope this helps anyone who plans to booked a room here. Thanks.

This was the worst hotel I have ever stayed in. The first room they gave us the door had been kick in and it was barely fixed. The second room they gave us was dirty, had dead bugs on the window sill, we killed a roach, there was a hole in the wall. Do yourself a favor and spend a little more money for a better place. You would think at $90.00 a night you would get more for your money.

our flight was changed due to weather and we had to choose a hotel that was cheap and quick....big mistake!!! lobby looks nice, but the rooms are gross. we went to get breakfast the next morning, and the elevator broke on our way back up to our room. we pressed the emergency alarms--got no response. my friend used her cell phone to call the front desk and they didnt answer!!! we ended up having to call 911 to come rescue us from the elevator. they had no idea the elevator was stuck--said that they didnt hear the alarms or us screaming for help, and wouldnt have figured it out had the fire dept not walked in. they didnt even know how to turn the elevator off so that the firemen could get us out safely! when we asked for a refund, the woman at the front desk told us we were strong women and that we could just use the story to tell our children(!?!?!) she refused us any kind of refund saying that it wasnt their fault the elevator was broken. we almost missed our shuttle out of town because of the whole mess. what a piece of garbage place this was.