I need to preface this with, I am a timeshare owner and did not want to lose my week so I booked my home resort for a business trip. Boy was that a mistake. The front desk is only open from 8-5. I was flying in late on Monday so I did make arrangements that evening to get into my room. When I went to the front desk at 8am the next morning....no one there. Called the emergency number and they said someone was on the way. Finally at 8:30 someone arrived. Bad customer service...

The rooms - Old fixtures and very few fixtures at that. The rooms are not comfortable although the King bed was OK. The room was clean but the all of the old fixtures looks stained and run down.
The pool is small and never used. The Neighborhood is not good at all . There is a security guard that roams the property all night and it is a good thing. This part of Orlando is not safe at night.

This timeshare week was a gift given to me years ago. I always trade and now I know why I trade for another resort every year. DO NOT STAY HERE .

The place is a Poorly run timeshare condo rented by an hour, is far from anyplace, incl the airport. there is no place to eat within walking distance, either. The rooms are impersonal, staff inflexible and poorly trained. No Internet access.absolutely nothing compelling. A big mistake.

Stayed here this past week and from previous reviews the wife and I were pretty nervous but it turned out great! The first problem came with checking in. Reviews warned of checking in late and being locked out, so we planned well and arrived at 10am. We were told we could not check in until 2. Not too bad, we went and got something to eat and came back. but after a 16 hour drive we wanted to be in our room. The only bad part of the area is Orange Blossom rd, the other side has malls and shopping areas. I'd much rather stay in this area then international drive, where tourists are always driving, walking and making noise. The room took us by surprise as it had a very nice layout and was very clean. not much for house cleaning but at least when we arrived it was clean. overall our stay was very enjoyable and we had none of the problems past bad reviewers had.

all i can say is that when i arrived and looked at the place, its just horrible . interval international should take this place out of their resort list. that place its not a resort people actually live there. the matresses had blood stains and body fluids all over. the place is a big giant roach dumpster. the place needs to be closed down.