Had a reward night to use at the Universal property, had a great experience with the check-in process. Recieved a complimentary upgrade and club lounge access. The room on the 15th floor was large, clean and had a hot tub in the bathroom. Parking was free if you self-parked.Would return again.

Attended a meeting at this hotel and it was all fun. The Room was great with enough day light that I love. Even though this is'nt really a meetings hotel, I think the team did a great job. With different groups inhouse, they had to organize buffets all around and they managed that efficiently.

The staff is very pleasant and helpful. The bar is one place to hangout if you are not at the Universal Studios.

The crown plaza, was not like any other orlando hotel. It was classy but reasonably priced and not too you know touristy. The staff were nice and helpful. The pool is opened till midnight in summer and even though isnt the largest is still a very good pool that isnt over crowded. The gym has good facilities and the rooms are lovely and modern. The beds like all crown plaza beds where comfy. Overall my favourite hotel in Orlando. Also just 5 min drive to all restaurants and Universal :)

My family and I just finished a 4-night stay at this excellent hotel. Rooms were spacious and clean with comfortable beds and crisp linens. Our room was quiet and had a fridge and microwave. The staff was pleasant, and the grounds and facilities were well-maintained. The fitness center, beautiful pool, and hot tub were in excellent condition. The carpet was a bit stained in our room, but we would stay at this property again if we were visiting Universal or Sea World.