My mother and I stayed one night at this hotel, checkout is at noon and at 9:50am my mother drove to me a doctor's appointment (cancer treatment) less than 5 minutes away. As we arrived at the office I realized I had forgotten my purse on the dresser next to the tv. When my mother returned to the room the housekeepers were already in the room preparing it for the next victim and my purse was no where to be found. She contacted the manager, Chris Custin, and was told he could not "accuse" ask her directly if she'd seen my purse because it would be placing the guilt on her and she could sue the chain. Well, I lost my drivers license, social security card, 199.00 in cash and a piece of my precious deceased son's locks (hair) in a small clear plastic pouch. I then spoke to the manager and was told basically the same thing, he could not question the housekeeper assigned to the room. All is asked was for my purse minus the cash be returned. Whomever took my purse could keep the cash. The privacy card was on the door, checkout wasn't for another 2 hours nor had we notified anyone of a checkout. WHY WAS OUR ROOM BEING MADE OVER WHEN WE HAD 2 HOUR LEGALLY REMAINING!! PLEASE IF YOU STAY HERE PROTECT YOUR VALUABLES AND ASK NOT TO BE ASSIGNED THE HOUSEKEEPER THAT CLEANED ROOM 220 ON FRIDAY, MARCH 4 2011. Oh, and without my drivers license to identify myself I could not get the first round of chemo for breast cancer.
