Stayed here for UCF family weekend. First room we got was small, one bed (3 people), and smelled horrible. It was filthy! The second room was bigger, but still dirty. One of the windows glass is cracked and they put tape on it as a quick fix. You could easily break into this room. The beds are disgusting from dirty, nasty comforters to dirty sheets. I went out and had to buy some blankets. The bathroom was disgusting and the towels are so old. If very hotel wasn't booked we would have left. Yuck!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 September 2011
Dear Koreew,
After reading your review today I was extremely upset about the situation you described. What you experienced is certainly not in keeping with what Crestwood Suites Orlando UCF stands for and is about. Please know that we are truly sorry for the condition of your room. We are working on several improvements and I will be discussing this review with my entire staff. I sincerely apologize and hope that you will give us another chance when returning back to Orlando, FL.
Kind Regards,
__________
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC