I really cannot say enough good things about the Beach Club resort, this was our 3rd stay here, and this time we got a little extra Disney magic in the form of an upgrade from our regular, garden view rooms to concierge level with a gorgeous view of the pool and the surrounding hotels. I've never been all that impressed with hotel views at Disney, (we've never paid a premium for them or anything) but this was so spectacular, I could have literally spent the entire vacation on the balcony.
Our group consisted of 5 adults and 1 child (3) staying in two rooms, the first night, our rooms were far apart, the next night we were moved to connecting rooms. The room switching was quite painless, we just handed our bags to bell services for storage and got a text message in the parks when the rooms were ready.
Our first room was a corner room with a king size bed and an enormous balcony (easily twice the size of the one we got in our next room) but we found all the extra space kind of wasted (there was a really long hallway to the bed, it was just not an ideal layout) the second room was much more practically laid out and included a daybed.
The rooms were very clean, housekeeping was good and prompt (my favorite part of concierge service was being able to pick your housekeeping time. We've had issues in the past with housekeeping arriving JUST as we put the toddler down for a nap) the beds remain, in my opinion, the most comfortable I've slept in at Disney. Transportation was okay, we did get left behind on the dock by an almost empty boat going to Hollywood Studios, but this sort of thing happens. Had no trouble with the buses on this trip, but did use our cars to go to dinner reservations at other resorts.
The concierge lounge offerings were tasty, and the food was replenished often, it was very convenient to get breakfast in the concierge lounge, and the atmosphere on the 5th floor in general was much more relaxed and serene than the hectic lobby below. The concierge desk was also very convenient for getting tickets and getting an answer to general questions, and the staff was very friendly. I'm not sure I'd actually book a concierge level room in the future, because we generally have all of our reservations and plans set before we arrive, so we didn't utilize a lot of the amenities, but it was still an extra special surprise, and the view was incredible. (and who can complain about free alcohol?)
Room Tip: Make sure you request a full balcony, a large number of rooms at the hotel have balconies that are o...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC