We arrived after a nine hour drive and were immediately greeted by valet and "bellmen". They took our luggage to our room and our check in took less than 5 minutes. Anytime I went to the desk for information, I was greeted and given directions or the information I needed. The room and hallways were immaculate. ALL staff were friendly and ready to serve. We will definitely stay here again when we are in Orlando. We also spent a lot of our time in the mall that is connected to the hotel. The quality of the stores therein made our stay pleasurable.

Business trip on a tight schedule - but the staff was terrific - very accomodating and helpful for whatever I needed. The rooms were nice and clean. I ate in both of the hotel restaurants, and was very pleased with the service and the food.I seldom get the opportunity to shop, so being right there, as part of the mall, was really nice. Thanks to all!

Great staff, very clean, close to the airport (but not to close), alot of places to eat with in a short distance, nice workout equipment, nice pool. Would stay here again if in the area.

This is my third time staying at the Florida Hotel and Conference Center for meetings and each time the experience improves. The meeting space was very accommodating and the IT staff made sure all our electronic requests were filled without a hitch! The guest service is phenomenal throughout the hotel and they go out of their way to fulfill your needs, even those with developmental disabilities. The location is perfect for "work" and "play"! I will be bringing my very picky daughter with me for trip number four so that she can spend her time at the mall, dining, or just relaxing while I work. It seemed unfair to constantly treat myself and not treat her too.