As other reviewers have noted, this property is badly in need of updating - the place is just showing significant wear and tear. Also, given that we were checking in on New Year's Eve and had reservations, our room was not ready at 4:00 when we arrived, and we weren't the only ones waiting. The front desk staff wasn't rude, but they weren't apologetic either. This property is not as close to Disney World as I'd thought (that part is my fault for not researching better), but it's in the theme park capitol of the world and hospitality is their service. They weren't very hospitable.
So, outlets didn't work, alarm radio was nonfunctional, fold out bed was lumpy and worn. Showerhead was worn out. Cleanliness was just OK. The floor plan of the "penthouse loft" is OK, just know that the loft bedroom is open to the living room. There are no elevators to the upper units.
Room Tip: Go somewhere else, until the place is refurbished.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC