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Holiday Inn Resort Lake Buena Vista – reviews, photos

3.0 of 5
13351 State Road 535, Orlando, FL 32821
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Holiday Inn Resort Lake Buena Vista
Ranked #132 of 336 hotels in Orlando
4.0 of 5 stars 277 Reviews
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277 reviews from our community

What travellers say about this hotel
  • Great time(9)
  • Disney properties(7)
  • Kids ate free(7)
  • Hot tub(6)
  • Theme park(6)
  • Pool area(5)
  • Parking lot(4)
  • Would highly recommend(4)
  • CUSTOMER SERVICE(3)
  • Very helpful(3)
Traveller rating
    103
    94
    47
    15
    18
Only show reviews for Family (152) | Couples (57) | Business (15)
Date Rating
Marlboro, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The runaround”
1 of 5 stars Reviewed 14 February 2012
3
people found this review helpful

I booked this room through mousesavers.com - supposedly a special rate - and the holiday inn website had a best price guarantee - find it elsewhere for less and your first night is free - well I found it on trip advisor for $119 per night - that's less than $139 isn't it? I was transferred from person to person to person - and they came up with every excuse to not honor their best price guarantee. so aggravated I would not stay here for free now. If a company is going to offer a best price guarantee or your first night is free - then why aggravate your guests when they request it for legitimate reasons?

  • Stayed February 2012, travelled with family
    • 1 of 5 stars Service
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Ask MakeupDiva3 about Holiday Inn Resort Lake Buena Vista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Michael Shreve, Director of Sales at Holiday Inn Resort Lake Buena Vista, responded to this review
16 February 2012
The Holiday Inn Best Price Guarantee promises access to the guaranteed best available
prices or your first night is free. The $119.00 rate is an advance purchase savings rate that Holiday Inns offer and is non-refundable and non-cancellable. This rate plan is available to all guests as long as you book at least 7 or more days from your check-in date. We look forward to assisting you with accommodations for your next trip to the Walt Disney World area.
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Pompano Beach, Florida
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
“Nice hotel, good value.”
4 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

We spent 2 nights at this hotel, having just walked in with no reservation. The hotel consists of several buildings, each with its own entrances. It has an Applebees restaurant on the premises which we found very convenient.
The room was large and well equipped, with refrigerator and microwave, plus free wifi. Total cost of the room with all fees was $100, which we felt was good value. My only complaint was the thin walls which let us hear the couple in the next room shouting at one another, and the noisy room air conditioner unit.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida, United States
1 review
3 helpful votes 3 helpful votes
“Disappointed”
3 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

If you're looking for an alternative to staying off the Disney property, this isn't the place for you. I bid this hotel off of priceline thinking I was paying one price, only to have to pay an additional $12 for resort fees. Resort amenities, by the way we did not use. The complimentary shuttle doesn't offer flexibility to come and go back from the parks. You are restricted to a few pickup/drop off times. It gave me anxiety to think I would miss my shuttle back to the hotel and have no way back for hours! On the plus side, the room was clean and it served it's purpose. I won't go back though.

  • Stayed February 2012, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Rose B about Holiday Inn Resort Lake Buena Vista
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John Michael Shreve, Director of Sales at Holiday Inn Resort Lake Buena Vista, responded to this review
7 February 2012
The staff and management of Holiday Inn Resort Lake Buena Vista would like to thank the reviewer for the positive ratings of our accommodations and cleanliness. Many of the hotels and resorts in the Orlando theme park lodging districts have a nightly service charge. As a guest, we collect a nominal daily resort service fee of $11.95 plus tax. Included in this fee is your daily onsite parking permit, a daily kids and adult onsite resort activities program and movie theater, use of large in-room electronic safe for storing electronics and valuables, unlimited local calls, daily use of theme park scheduled shuttle service, 24 hour access and use of hotel business center with modern PC’s, widescreen monitors and printing capability, use of fitness center. We offer scheduled shuttle service to the 4 major Disney parks, Sea World, Universal Studios as well as the Orlando Premium Outlets shopping complex and the Orange County Convention Center. Our central location puts you just outside the gates of Downtown Disney, 3 miles from Sea World and 5 miles from Universal Studios and Islands of Adventure. As a guest you can explore the Lake Buena Vista area’s plentiful dining, shopping, nightly entertainment and picturesque setting. The Holiday Inn Resort staff look forward to helping our guests enjoy every minute of their vacation.
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Albuquerque, NM
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great for Disney College Program Participants”
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

This is also a great place to stay for checking in for the Disney College Program. It is right by the Vista Way the check-in location, and just around the corner from the other three Disney apartment complexes. They give a substantial discount to program participants.

Downtown Disney and the Orlando Premium Outlets- Vineland, are easy 5 minute drives down the street. Several restaurants are within walking distance.

The pool is beautiful, the room was clean, and the parking was convenient. I saw the security guard three times either walking around the parking lot, or the hotel- that was comforting. My daughter had several, heavy bags, and the bellman was great about it.

Just the hotel we needed!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raymore, Missouri
Senior Contributor
34 reviews 34 reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Nice large room”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I only got to stay at this hotel for one night but from what I could see it was fine. The room was very large and had a great shower with good water pressure. The room also had a mini fridge and a microwave. The room and hotel in general were clean and well maintained. I did visit the pool while I was there and it was very warm and accomodating. It would be a good hotel for families. I also visited the hot tubs and they were not working properly. The water was not very hot and I couldn't get the jets to work properly.
The area of the hotel was great. There were several restaurants down the street including a Starbucks and Dunkin' Donuts on the property next door. Downtown Disney was a 2 minute car drive or a 25 minute walk from the hotel. I was there because my wife was on a business trip for a conference there but if I was visiting with my family and kids I would consider staying there due to it's proximity to the Disney parks as well as the pricing.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Holiday Inn Resort Lake Buena Vista

  • Holiday Inn Orlando
  • Holiday Inn Sunspree Orlando
  • Orlando Holiday Inn
Address: 13351 State Road 535, Orlando, FL 32821
Price range (per night):* INR4,681 - 7,189

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Holiday Inn Resort Lake Buena Vista
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