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Fairfield Inn & Suites Ocala – reviews, photos

2.5 of 5
4101 SW 38th Court, Ocala, FL 34474
Hotel amenities
Fairfield Inn & Suites Ocala
Ranked #18 of 34 hotels in Ocala
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    7
    13
    6
    6
    3
Date Rating
Columbus, Oh
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Very unfriendly staff. No smiles or acknowledgment from even one person in 4 days!”
2 of 5 stars Reviewed 20 July 2011 via mobile
3
people found this review helpful

Room was nice, bed and pillows very comfortable. Pool was great. Price was great. It would have been nice to see smiling faces or be spoken to. With the exception of the lady in the breakfast room, and the young lady who checked us in, no one was nice. Everyone there seemed to hate their job and took it out on the guests.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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MARGATE,FL
1 review
1 helpful vote 1 helpful vote
“DISAPPOINTED”
1 of 5 stars Reviewed 15 March 2011
1
person found this review helpful

I travel to Ocala 9 or 10 times a year,I stayed at your hotel mar 4/5/6/2011out early 3/7/2011,there was a $60.00 charge om my master card for incidentials. i charged nothing, i was told the credit would be given back to my card in 5 to 7 day,today is 3/15/2011. still no credit. i will never stay at your hotel again and none of my employees.poor experience

  • Stayed March 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hershey, PA
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Comfortable overnight stay.”
4 of 5 stars Reviewed 14 March 2011

I came here for the HITS horse show for a total 16 day stay. Slight misunderstanding about room sizes and amenities could well have been on my end. I expected a big enough room for a longer stay with microwave and refrigerator, but to guarantee that type of room would have been 25% more money. My room was quite small, but clean, comfortable and safe. Staff was friendly. Close to I-75, so not entirely quiet, but not too distracting. Close to town and restaurants. I elected to move to another hotel more suitable for an extended stay. Apparently the hotel is planning a renovation this spring which will change the room configurations and add suites, so this info may outdate quickly.

  • Stayed February 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami, Florida
Top Contributor
166 reviews 166 reviews
Reviews in 74 cities Reviews in 74 cities
107 helpful votes 107 helpful votes
“IT'S NOT THE RITZ - BUT IT'S CLEAN AND COMFORTABLE!”
4 of 5 stars Reviewed 13 December 2010
1
person found this review helpful

I have gotten used to staying in the brand new Fairfield Inns with the cushy beds and brand new decor. This hotel is above average, but it's just not brand new. It is clean, but could stand to have the carpets replaced in the hallways. The beds are comfy, but not those new, cushy beds. My room was very clean. The bathroom is small, but it too was clean. There was a frig and microwave in my room, even though it wasn't a suite.

The front desk staff was very nice and efficient. And, the breakfast room was great. The breakfast area was clean and the lady was friendly and kept everything well stocked.

Location of this hotel is excellent - right off the interstate and has lots of restaurants and stores all around, including a grocery store, Walmart, Target, etc.

I enjoyed my stay here (I stayed a couple days), and would stay again (it is the second time I have stayed here). I just like those brand new Fairfield Inns so much better! :)

  • Stayed December 2010, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Huntsville, Alabama
Top Contributor
72 reviews 72 reviews
Reviews in 48 cities Reviews in 48 cities
64 helpful votes 64 helpful votes
“Okay stay, but not up to Marriott standards”
3 of 5 stars Reviewed 11 December 2010
1
person found this review helpful

Stayed one night on our way to Miami.

We are fans of Marriott and try to stay there whenever practical, if for no other reason than to maintain our Gold status and earn points. I know that Fairfield Inn is far from a high-end Marriott, but that's no excuse for not maintaining some standards. First of all, there was not a single working ice machine in the hotel. C'mon folks... this is FLORIDA where I would think an ice machine would be considered a necessity, not a luxury.

Another complaint, we had asked the evening before if they had skim (non-fat) milk available at breakfast. We were told "yes", skim, 2% and whole milk. The next morning, I didn't see any skim milk at the breakfast bar and because no employee was nearby, I peeked in the back room fridge and saw a whole bagful of skim milk cartons. I went to the front desk and asked if I could get some milk from the large fridge. The front desk person checked with a co-worker and reported that the milk was expired, that is why it was bagged. It had an expiration date of FOUR days prior. FOUR DAYS? They couldn't anticipate guest needs better than that?

Ok, so to some people skim milk and broken ice machines may not seem like a big deal. But when you're traveling, and you a choose a hotel based on past experience, you expect a level of of consistency.

Lastly, the only wifi available was in the lobby. The rooms were wired. We are a couple, each with a laptop. So having just one access point was really inadequate. Maybe it's unfair to criticize them because it is "disclosed" on their website. But still. It's 2010. It's a Marriott. No wireless in the rooms? Grrr.

This Fairfield has room to improve.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Fairfield Inn & Suites Ocala

  • Fairfield Inn Ocala
  • Fairfield Ocala
  • Ocala Fairfield
  • Ocala Fairfield Inn
Address: 4101 SW 38th Court, Ocala, FL 34474
Price range (per night):* INR4,793 - 6,019

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