We want to go back! Following the reviews, we took a chance and it was definitely a positive experience. The room (we got upgraded to a suite) was perfect: clean, furniture in good shape, and a wonderful king sized bed. The bathroom was large with two basin and a walk-in shower, not the bathtub, but larger sitting tub. The screened-in porch was in really good condition. The room was so comfortable that it was like living at home (without the snow!)
The only issue was that the a/c did not seem to be working, but at this time of the year, a minor inconvenience. There are huge ceiling fans and keeping the porch doors open solved the problem.
They do have internet connection, but it is not really high quality. It will run a smartphone or ipad for small amounts of data, but don't expect video.
Pool is heated and there are two hot tub baths. Lots of chairs near the pool along with a grill and coffee shop. The beach is across the street. Again, a bit annoying that you have to rent cabanas but the sand is not coarse that a couple of blankets wouldn't do.
Breakfast is the cold buffet (fruits, cereals, and bakery good). For a discount you can get a hot dish, such as eggs. It looked good and the price seemed right. Staff was not always there for service, especially if very busy.
Grounds are well kept. They are doing a lot of painting and fixing, especially in the suites (four were being totally redone). Cottages seemed to be freshly painted.
Room Tip: Tip: Unless you are specific about cottages, they do not have a "gulf view", and then it w...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
Mr. Pickwick,
We look forward to your return visit and thank you for taking the time to share your experience with others. Let me also thank all the other reviewers who have encouraged guests, like you, to stay with us based upon their reviews. We are glad that you enjoyed your accommodations and you were able to experience our brand new coffee bar at the pool featuring illy gourmet Italian coffee and espresso drinks. We appreciate your comments about out wireless service. Our current system is about 7 years old and was not designed to handle the number of handheld and portable devices that connect to our network during peak times resulting in dropped connections and/or slower speeds. We are in the process of updating our wireless internet service which will greatly improve our Wi-Fi capabilities. I also appreciate your comments about the fee for the chair rental at the beach. The fee for the cabanas and seaside chairs helps offset the cost of the equipment and staff who monitor the beach and have to set up and remove the equipment each day. We have never charged a resort fee and we feel the cost of running the beach service should be allocated to those who what to use it and not the resort community as a whole. Finally, many of our cottages do have a gulf view and enjoy a truly remarkable sunset from their screened porch. While we cannot always guarantee a specific cottage (unless you book 7 nights or more) we can guarantee a gulf, bay, or courtyard view based on your desires. Please call one of our onsite reservationists for more information. Thank you again for staying with us and we look forward to your return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC