My regular vacation spot in new smyrna was booked up, so i did a timeshare transter to the Islander......what a happy find!
The staff is SO incredibly friendly, the grounds are safe and secure, the rooms are cute and perfect for a beach town. The large pool, beachfront access (which is gated and only accessible by room key!) and 2 hot tubs were perfect!! A fitness room, gameroom, free internet room with computers, hotel activities, connecting restaurant and day spa are all on the grounds.
The comfy room was simple, yet nice. we had a "one bedroom suite" which is a cute little room with a mini kitchen, sleeper sofa, table to seat 4 and a room, divided with plantaition shutters to make a bedroom. it was rather cute. the room is decorated in the typical "beachy, carib, southern" pastel colors. Bathroom was a bit tight. toilet and tub are separated from vanity. the tub/toilet room was tight, (i'm thin too), i couldn't imagine a heavy-set person or a very large statured person using this area comfortably.
Bed was firm, typical hotel pillows were TOO soft. A call to housekeeping had 4 more pillows sent up in record time!!! The flat screen tv went on the fritz and was replace in supersonic time!!
Front desk girls were INCREDIBLY friendly and helpful, as was ALL the staff!!
DON'T pay any attention to any of the bad reviews. they were left by miserable people who nit-pick over minutia!
I'm glad we stayed at the Islander resort!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC