First of all, the pool personnel were like Nazis attacking people even if they did have their ridiculous arm band on. It was very unrelaxing to watch. I witnessed one staff member literally chase a man out of the gate when he was with his daughter who was wearing her swim pass. RIDICULOUS. I made a complaint to the Female manager who could care less because apparently she hates her job. My second encounter was the noise. Construction was going on every morning at 7:30 AM, but what really did me over was the 3rd encounter. My child left his blanket there, and we didn't realize it until 3 hours out. I called and spoke with one manager, Warren, who was so sweet about it. But when I called back, I spoke with a female, who I won't mention names, that was very RUDE. I understand that there are rules, but when your 5 year old child leaves their blanket that they have had since birth, you would think she could just run up there and get it for me.. NO!! I had to go through pens and needles of phone calls, but luckily we retrieved it. She had no compassion whatsoever and apparently takes no pride in actually being a manager because of the lack of trying to please her guests. She is also very controlling because she would not put the other manager on the phone.. I doubt she will still be there in a year, but if she is I am not going back.
- Majestic Sun
- Majestic Sun Destin
- Sun Destin Resort
- Destin Majestic Sun Condo
- Majestic Sun Destin Florida
