We stayed in this hotel for the last day of our tour in Florida and just before our flight to Bahamas. The hotel has been recently renewed and everything looks clean and new.
The room was very clean, both the floor and the bed linen. There is a big flat screen TV and WiFi free internet access, we connected very easily and the service was very good.
The bed is confortable, the mattress is quite hard, as I like, but not too much. Cushons are of different sizes, so you will find one suitable for you.
The bathroom is quite big and very clean.
The breakfast is good, not the biggest I've ever see, but it was fine. The breakfast room was anyway very clean.
Staff is ok, when we arrived there were nobody at the front desk and we had to wait a little bit, until one lady came from the back door. We asked some information after a while and she was very helpful.
The hotel is situated just 5 minutes from MIA, there is a free shuttle that runs every 30 minutes. We asked to be picked up when we dropped off our rental car. I was in a call at a public phone and my wife asked the driver to wait a moment and she went to call me. When we went outside the driver had already left, fortunately he was just 100 meters away. He was quite rude, especially with some tourists with big luggage, he also accused a man to have punched him on the face; that was funny. Anyway we were brought to the hotel in 5 minutes. The next day we took the shuttle to the hotel, there was another driver and he was ok.
The value was very good compared to the price we payed, that's a good choice if you need to spend one night or two just next to MIA.
Room Tip: Sleep quality is very good even if you are just 5 minutes from the airport!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 February 2012
Dear Valued Guest,
Thank you so much for your review on the Holiday Inn Express and for all your comments. I truly appreciate your feedback and will share with our management staff as well as the appropriate departments to ensure all our guests receive prompt, courteous service at all times. It was our pleasure to have you while you were visiting the Greater Miami area and we look forward to your next visit.
Sincerely,
Trisha Molina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC