“Good Location, Bad service. DONT USE THE ELEVATOR.”
Ill say this first so people actually read it. Dont use the elevator. take the stairs. when it opens you can already tell somethins wrong when it takes 15 seconds for the door to open. it takes a very long time to get to your floor. (we were only on the 3rd floor) when you actually get to your floor there is this loud buzzer (i thought it was broken) oh and the load capacity is 1000 lbs. and inspected a year ago so dont put more then 4-5 people in it.
now on to the actual review
Great location, right on the beach, restaurants all down the street. Bad Side: Loud music/people until very early hours and a pretty small room w/ no view whatsoever.
Service was pretty bad. When we checked in we stood at the front desk for 5 minutes waiting for the receptionist to quit watching television and talking to her friends. She had a pretty snobby attitude but when we finally did get her attention, she was pretty nice. we got there around noon and check-in wasn't until 2 O'clock but she called the maid and had her get our room ready right away. BTW: be aware of a $100 deposit required opon check-in. $100 on hold on a credit card.
On our last day we had an early flight so we had to leave the hotel around 5:30. I had asked the desk to call me a cab for 5:30 the next morning and when we went downstars at 5:20 the cab was already there waiting. The man at the front desk, however, was very unnatentive. his accent was so thick we could not understand him at all.
Housekeeping just threw the sheets over the bed to make it look like they made it. they didnt sweep the floor, clean up crumbs, etc. she forgot to take out the garbage and we had to ask for clean towels.
Overall a pretty decent hotel w/ lousy service. room furniture and electronics were all modern and the bathroom looked decent but the building itself needed some upkeep.
Rooms that end in 1-3 (301, 203, etc.) have an ocean view. all others have a view of an alley or a b...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC