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Delano Hotel – reviews, photos

4.0 of 5
1685 Collins Avenue, Miami Beach, FL 33139
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Delano Hotel
Delano Hotel
Delano Hotel
Delano Hotel
Delano Hotel
Delano Hotel
Ranked #40 of 201 hotels in Miami Beach
4.0 of 5 stars 568 Reviews
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568 reviews from our community

What travellers say about this hotel
  • Blue door(10)
  • Very nice(8)
  • Rose bar(8)
  • Lincoln road(7)
  • Room service(6)
  • Would DEFINITELY recommend(4)
  • Long weekend(4)
  • Pool area(3)
  • Front desk staff(3)
Traveller rating
    280
    126
    64
    49
    49
Only show reviews for Family (38) | Couples (215) | Business (41)
Date Rating
Manchester, New Hampshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Once again, simply the best !”
5 of 5 stars Reviewed 11 February 2012

I have just returned home to New Hampshire after yet ANOTHER remarkable stay at Delano, South Beach. It just gets better with each visit, which is difficult to fathom, because it has been top notch since I was first intrigued by the Travel Channel's RAVING review of this property which then prompted me to book a reservation to check it all out . Since then, in late 2009, I have returned about every two months for the last two fall/winter seasons from my native New England and am totally addicted to the whole Delano experience. The recent beautifications are perfectly done in this already glamourous, yet trendy property with a consistent flavor of opulence throughout. The soaring lobby with magnificent billowy, sheer draperies and dark floors , grand decor and multiple comfortable restaunts and relaxing seating areas are breathtaking- far exceeding comparable hotels. The new authentic Italian restraunt 'Bianca' boasts an extremely interesting,organic menu that does wonders for the soul -be sure to try theTruffle Tagliatelle, the Burratta Prociutto and the Heirloom tomatoe salad with goat cheese. The Hotel rooms are spectacular in typical Philip Stark art deco fashion, and the beds are completely luxurious. Gorgeous marble/glass bathrooms top off the mood. Most importantly, the staff at Delano must be recognized....they are highly professional, yet friendly and knowledgeable, and they have a wonderful flair for personalized and exclusive customer service. Some of the most obvious staff members that need to be recognized are Lee Greenspan and Nicholas Black- absolutely outstanding in their natural management skills and in providing amazing, consistent and individualized customer care with guests. Steven Hiblum also wonderful with all he does,as well as Skip in Bar management. Carlos, Stacy, Jose and Sam up front are absolutely outstanding, helpful AND personable. Lorena, Soledad and Diego at the ridiculously fabulous infinity pool continue to amaze me with what they accomplish out there. Mathew out on the pristine beach is attentive and very pleasant. Agua Spa is perfection, with Laura, Aida and Steve exceeding all expectations for me.
The hotel is in a perfect location on the beach, and if you long to leave the property, it is within walking distance to a bustling, eclectic city walks. Honestly, no reason to leave the Delano property, it is all that you need. Cannot wait to get back there ! Simply the best !

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee Greenspan, Guest Relations Manager at Delano Hotel, responded to this review
12 February 2012
It is so nice to hear that we have delivered exactly what we strive to accomplish with every Delano guest and visitor. You have obviously and meticulously sought out and basked in every possible indulgence that Delano offers. In keeping with Miami Beach expectations, we try to go over the top in delivering a unique, personalized, ultra modern and chic experience. But more than all of that, we want to provide you a home away from home. We want to add a personal touch and give the genuine and friendly service that hits the heart of what true and well travelled indivuals seek. Thank you for recognizing the individuals that accomplished just that, we take a lot of pride in what we do and it was a pleasure doing it for you.

All The Best,

Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
“Sassy Saturday Night”
5 of 5 stars Reviewed 10 February 2012

The Delano Pool & Orchard is amazing. The nightlife is classy, chic and laid back. The service from all the staff was amazing. A special thank you to Jessica, our Bartender! She was so fun,personable and attentive to our needs.The beds are such a nice touch. laying in the beds, with a drink under the night sky ....Perfect!!. Celebrating my Bachelorette Party and Birthday at the Delano Hotel was Amazing, A must do for any true South Beach Lover!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lee Greenspan, Public Relations Manager at Delano Hotel, responded to this review
13 February 2012
Wow! Sounds like you experienced a perfect night! We are very glad to hear that Jessica helped to make this a great experience for you, soon enough we'll have our lounge opened (FDR) and we're confident it will be the perfect night cap after enjoying an evening at The Delano Beach Club. Looking forward to seeing you again!
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Miramar, Florida
2 reviews
1 helpful vote 1 helpful vote
“Awesome Time!!”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

What an awesome time we had at the Delano's Pool & Orchard. The service of all the staff was exemplary. Shout out to Jessica who makes the best drinks!! The ambience was electric and relaxing all at once. Having the large bed to chill out on with a tall drink in hand was the best way to top off a Saturday Night!! Don't miss this must do with you're in Miami!!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miami beach
1 review
2 helpful votes 2 helpful votes
“Amazing experience”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

i had an amazing stay at the legendary Delano hotel from my first step in. my husband surprised me for our anniversary and everything was so romantic. the staff, very friendly and helpful. the restaurant's food was very good although overpriced. $29 for a burger.
The pool had a great vibe both during the day and night time.
Would def. be back.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsford, NY
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Overpriced....overrated!”
3 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

My wife and I stayed at the Delano for a conference I was attending. Even with a special conference room rate of nearly $300/night for a city view room, I found the hotel to be amazingly bland. The hotel is an upgraded version of an old property. The rooms are SMALL, the bathoom was VERY small and the bed was just mediocre. For a room that supposedly goes for $500/night or even at a "bargain" of $300, I expected more than they delivered.

The a/c was broken our first day there. It could happen anywhere, but it shouldn't happen in a place that bills itself as the best of the best. The hotel is set back very far from the ocean, so I am really glad I didn't splurge on an ocean view room. I don't get the completely white rooms either. I guess it's their gimmick to convince you it's somehow worth $300-$500 per night for a VERY average city view hotel room in Miami.

  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Delano Hotel

  • Delano Hotel Miami Beach
  • Delano Resort Miami Beach
  • Delano Hotel Miami
  • Delano Miami
Address: 1685 Collins Avenue, Miami Beach, FL 33139
Price range (per night):* INR19,323 - 39,879

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