I have never written a review before but I do read them all the time. Some had some not so nice things to say about the Hotel Astor however I also took into account that you can never please everyone and there are a lot of people who want a 5 star hotel but are not willing to pay for it!! They book a room they can afford at the price they want and expect first class.
My story: I travel a lot for work at have stayed at some extremely expensive hotels that were really nothing special. I was surfing the web and got a great deal and earned cash back on my room using www.shop.com/teamdsr. I read the reviews and was a little concerned but bottom line it is South Beach and many of the hotels are older and not as up to date as some expect. Not wanting to stay in Downtown Miami I was willing to take the chance. The pictures on the website are very accurate. I will start with my check in: I was there hours before check-in. I was offered a place to change, a towel and a beach chair. Next the location: Wow this is a great spot!!! I was a short walk from anywhere I wanted to go! My room: extremely clean (some of the other people in town for the same meeting at local hotels were not as lucky as me) I had plenty of space to hang my clothes.My room even had a small frig in it which was a nice surprise! Now I have saved the best for last: The staff!! They were amazing!! George and Rhonda were great!!! So helpful and gave great advice about where to go!!! I was beyond pleased with my choice to stay at the Hotel Astor and when I return to the Miami area next year I will be sure to stay here again!!!! I really got more than my money's worth with this stay!!! I was not expecting a 5 star hotel and was pleasantly surprised by the customer service was better than any 5 star place I have stayed in the past!!! Rhonda and George again Thank you so much!!!
- Astor Hotel Miami Beach
- Astor Miami Beach
