I stayed at The Hotel with my husband for 3 nights back in October (part of our honeymoon) and we were very disappointed. I'm confused by some of the reviews for this hotel since our experience was quite different.

Problems we had:

A significant leak in our room which soaked our luggage (we were moved to a better room for the second night).

There were NO WINDOWS in our room. Well, there were sort of windows. They were covered with an opaque plastic so you couldn't actually see the outside world or open them.

The food at the restaurant was terrible and overpriced. I mean, actually inedible.

The staff was consonantly trying to sell us tours and other services to the point of which we would deliberately try to sneak by them when entering the hotel.

The bill at check-out was completely wrong. Only one item out of four was correct.

FIND A DIFFERENT HOTEL FOR THE MONEY!

We chose this hotel for the location and rooftop deck and pool. Both were great, but we also loved the constant service, whether we were looking for a cool drink in the garden mid-afternoon or a taxi to the airport, the attentive staff were always anxious to help us out. We had a great time walking everywhere, to the beach to watch the sunrise, or out to dinner on Ocean Drive, or people-watching on Lincoln Road. We also hopped a bus just across the street to visit Bayside. The hotel reminded me of Europe in that our room was tiny (with no view, thanks to a frosted glass window facing the building next door) with a mini-bathroom to match, but the variety of lounge areas more than compensated. And we were very pleasantly surprised when we realized we could watch the New Year's Eve fireworks display from the roof. A real pleasure all around.

We stayed at The Hotel for a couple of days in Mid January 2012.

The staff (especially Esteban and David) were fantastic.
They had great recommendations for appetizers/drinks, lunch, dinner, etc. Every time we walked into the hotel, we were greeted with a smile and a hello. Location for the hotel is a bonus as you are just blocks from everything.

The rooftop pool is awesome.
We hung out at the beach for a couple of hours ... and then relaxed at the rooftop pool for drinks in the late afternoon.

The rooms are small (which we were prepared for by reading other reviews) but the bed is comfortable and the bathrooms are very nice. The walls are a little thin, but not overly bothersome for us.

For the price in south beach (which can be extravagant), this was definitely worth the price.

The Hotel was so nice, enjoyed my nights here. Pool was nice with a fantastic view of Miami Beach.