On arrival our room wasn't ready even at a 4pm arrival! I wasn't offered any sort of apology and pointed to hotel bar but no free drink offered. Couple sat next to me at bar had been given free drink for lack of room- so I complained about being treated differently. Eventually got some sort of apology - but it took two lots of complaining. Wasn't happy about quality of fixtures and fittings in our room when we did arrive and no balcony either- despite booking pool view room on strength of getting balcony. Furniture was tired looking ikea furniture. Rooms large but walls paper thin and one would think there were elephants trampling upstairs. It was so loud when people walked around in the room above us. Location at south end of Miami beach was good. Fitness room v sparse and pool ok. Although annoying to pay extra for a resort fee. Not cool
- Savoy Hotel Miami Beach
- Savoy Resort Miami Beach
- Savoy Hotel Miami
