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Mondrian South Beach – reviews, photos

4.5 of 5
1100 West Ave, South Beach, Miami Beach, FL 33139
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Mondrian South Beach
Ranked #21 of 203 hotels in Miami Beach
4.0 of 5 stars 560 Reviews
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560 reviews from our community

What travellers say about this hotel
  • Pool area(41)
  • Asia de Cuba(24)
  • Ocean drive(22)
  • Whole Foods(17)
  • Lincoln road(7)
  • Front desk staff(7)
  • Very nice(7)
  • Rooms are spacious(6)
  • Star hotel(5)
  • Friendly and helpful(5)
Traveller rating
    265
    172
    69
    29
    25
Only show reviews for Family (60) | Couples (259) | Business (52)
Date Rating
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Read before booking”
3 of 5 stars Reviewed 1 February 2012
7
people found this review helpful

After having a nightmare of a time with a third-party booking at the Gansevoort, I decided to book at the Mondrian at the last minute. I booked directly through their site (they had the cheapest option available) and got a king one-bedroom suite at $330/night. I immediately called the hotel to add my friend's name to the booking, as she would be checking in before me.

When my friend arrived at the hotel, she was told that she couldn't check in, as her name wasn't on the booking. After she pleaded, cajoled and showed my email to her saying that our booking was confirmed, she still wasn't allowed to check in. She asked to use the restroom since she had been travelling all day and, when she came back to the desk, she found another staff member who allowed her to check in.

We were given a room on the 3rd level, the lowest level, since the hotel was completely booked for the half marathon that weekend. We were on the city side, which meant that we didn't have a balcony or any sort of view. I could hear electronica playing in my bedroom from the street below. The room was spacious and pretty, but was furnished with cheap (IKEAesque) furniture. The couch had a tear in it.

The bathroom sink didn't have much space for toiletries and a small shelving unit was provided on the adjacent wall for this reason. The shower head was hidden in a chandelier, which was really pretty, but which sprayed water directly from the ceiling of the shower into both the shower and all over the surrounding floor. We had a minor flood in the bathroom after each shower that we took and we constantly had sopping wet towels on the floor to soak up the spray. Even the little shelving unit with all of our toiletries on it got wet. Also, the shower floor never seemed to dry - when we checked in there was a little puddle in it and there was a puddle for the duration of our stay. (If you see mold in photos from other reviews, it's for this reason.)

The room temperature was a very cool 71 degrees F and we could not adjust the temperature, nor could we open the windows. We resorted to turning the heating/cooling off entirely for the duration of our stay.

The bed was comfortable and the sheets were a nice quality. If you have problems with overly stuffed pillows, I'd suggest that you bring your own. There was one TINY closet (you could hang maybe 10 things in it) and two very small shelving units like the one in the bathroom for clothing storage. No dressers, etc.

There was a television in both the bedroom and the living area, which was great since OnDemand didn't work on my living room set so I had the bedroom set as my backup.

The kitchenette was great, as we saved a lot on not having to eat out for every meal and Whole Foods is a short 3-4 blocks away.

The cleaning staff did a great job each day making the room look pretty again (they removed the sopping towels and cleaned the floor after our showers, gave us clean cutlery, etc.). The front desk staff was very nice and they did give us a recommendation for a place to go dancing Saturday night, although they didn't seem to know much about the nightlife in the area (couldn't come up with more than one option for us on a Saturday night).

The hotel itself is also really pretty, but it appears to be constructed economically (i.e. with cheap materials that only look nice from far away). The halls smell like a combination of stale cigarette smoke and tanning lotion (this is the sickening scent that some other reviewers mention). The scent, although not what I would have chosen, does not appear to cause allergic reactions.

The only things we ate were the hamburger and fresh guacamole poolside - both were average.

The hotel is located on the bay side, which means that you're a 20-30 minute walk away from the ocean. If you want to walk to the ocean, however, you can walk along Lincoln Road Mall, which is an open-air mall. There are all sorts of shops/places to eat and it's a really pretty walk.

The highlight of the hotel was the pool - and, since it's on the bay side, the pool got great afternoon sun. The Mondrian supposedly has a great pool party every Sunday, when the pool is open to the public, but it rained the Sunday we were there so we missed out. We didn't go into the water, but the hotel had ample chaises and the outdoor area was really spectacular, with private cabana-like hedge things and flowing draperies.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Erin F about Mondrian South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis von Cannon, Executive Assistant at Mondrian South Beach, responded to this review
2 February 2012
Thank you. We are glad you were satisfied with your overall stay and regret the inconveniences you experienced--these matters have been addressed accordingly. We hope to welcome you back soon.

Best regards,

Ellis
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San Diego
1 review
1 helpful vote 1 helpful vote
“Great experience!”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

My husband and I had the pleasure of staying at the Mondrian for a night while vacationing. We had just had our reservations at another hotel cancelled on us due to a full house, so we last minute walked over to the Mondrian to see if they could house us for the night. The reception and hotel manager, Alex, were impecable! They made sure that my husband and I were taken care of and got us right into a beautiful suite! The valet and concierge were also very helpful!

The hotel is gorgeous and very chic. Asia de Cuba (the restuarant) is delicious! The pool area is very relaxing and has great harbor views. The room was very large and airy. The shower was awesome as it was a rain shower that comes out of a chandelier. Nice little touch! The hotel is also located in a very nice neighborhood. It is quiet and near all the main attractions.

Overall we had a great time and look forward to returning soon!

Room Tip: The deluxe suite is VERY LARGE.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nicole R about Mondrian South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis von Cannon, Executive Assistant at Mondrian South Beach, responded to this review
2 February 2012
Dear Nicole,

Thank you for your recent visit and this review. We're happy you enjoyed your night with us, thanks in part to the excellent service you received, our amenities and our setting. We hope you will come back soon and stay longer.

Best regards,

Ellis
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Sao Paulo
Top Contributor
78 reviews 78 reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Fancy and trendy, but why?”
3 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

Excellent location and outstanding views of the bay. The hotel itself is a bit unusual: everything is white, but at night, the lights get so dimmed that it is almost uneasy to see where we are.
The room I had was very roomy, but with practically no space to store clothes: no shelves, no drawers, just a tiny cupboard with a huge ironing board taking most of the available space.
Cleanliness was not up to the image the hotel wants to have: the small kitchen had been used before and everything seemed to be greasy and sticky.
The breakfast is served in a very pleasant terrace, where we can enjoy the breeze and the view, but the buffet features very few items: some fruits, pastries and cold cuts... Bread was a difficult thing to get. And at the end, the check, including a double expresso, tax and gratuity, jumps from $ 22 to over $ 40. Not worthwhile at all, not to say more...
I am sure there are better hotel options in the area...

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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See 2 more reviews by jnha for Miami Beach
Ask jnha about Mondrian South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis von Cannon, Executive Assistant at Mondrian South Beach, responded to this review
30 January 2012
Thank you for your recent visit to Mondrian. We're glad you enjoyed our location and amazing views of the bay. We're sorry that your room wasn't properly cleaned before you arrived and assure you this oversight is not typical and certainly not adherant to our high standards. Please feel free to reach out to me directly when you are next in Miami so I may assist with your accommodations.

Best regards,

Ellis
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Miami
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“You cant go wrong with Mondrian.”
5 of 5 stars Reviewed 28 January 2012

The Mondrian defines what South Beach is all about...chic, beautiful, and sexy. The service is fantastic and the pool is amazing.

Great job Morgans Group.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by JRML for Miami Beach
Ask JRML about Mondrian South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis von Cannon, Executive Assistant at Mondrian South Beach, responded to this review
30 January 2012
Thank you. We hope we'll see you again soon.

Best,

Ellis
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Leesburg, Virginia
1 review
“Rethink Your South Beach Experience”
5 of 5 stars Reviewed 26 January 2012

If great service, exceptional staff, jaw dropping views and a welcoming atmosphere is to your liking, then the Mondrian is the perfect place for you. Close enough to the best of South Beach, yet far enough away to feel like you are in your own paradise. There is not a bad view from the pool area, ample open space, bright and airy interiors. The rooms were very spacious; I had a King Suite with a balcony which faced towards the south; not directly overlooking the water but pretty views and a cool breeze each morning and evening. The bathroom and bedroom were open, spacious and clean.

The beach and other notable South Beach restaurants and night life are within walking distance if you're up to it or a short cab or bike ride; FYI - Miami Beach has a wonderful bike share program - www.decobike.com and there are 3 bike stations within one block of the hotel. Starbucks, Panera, Einsteins are all within 1 block of the hotel as well as other local eateries. We had dinner on Ocean Drive on one of the nights and walked back to the hotel afterwards; we were back in no time.

The hotel service was superb, from the moment I entered with Karla at the front desk making me feel as if I was a long time resident returning home to Rob at the pool patio bar who managed a group of 10 high strung executives who needed to unwind. On our last day we finished up our off-site at two of the cabanas for lunch; the food was exceptional and they comped us on drinks and a few entrees that they thought took too long to arrive; we didn't ask for any comps; Rob insisted.

The Mondrian exceeded our expectations; I've stayed at other hotels on South Beach;thought I would have been disappointed when I found out it was not right on the Ocean Drive or Collins Ave area, but the only disappointment I had was that we had to leave and get back home. We'll never stay anywhere else.

The Mondrian is the real deal; you will be treated like royalty without having to pay a kings ransom. Everyone is a star in their eyes.

Room Tip: Higher floor gives ridiculous views of either downtown Miami, Star Island or South Beach areas.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Garfield C about Mondrian South Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis von Cannon, Executive Assistant at Mondrian South Beach, responded to this review
27 January 2012
Dear Garfield,

Thank you so much for this spot on review. We hope we'll see you again soon.

Best,

Ellis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mondrian South Beach

  • Mondrian Miami Beach
  • Mondrian Miami Hotel Beach
Address: 1100 West Ave, South Beach, Miami Beach, FL 33139
Price range (per night):* INR12,316 - 22,905

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