“Modern, redone... but.....”
Just recently spent 4 days here. I'll highlight the good points...
* Computers in the business center (no charge... beats going to one of the internet stations down 16th or Washington, and spending $3 for 15 minutes)
* Proximity to beaches (though, it was too windy most of the days we were there)
* Rooms are modern looking, with up to date furniture.
* Old hotel, modernized. Old looking on outside, mostly new inside.
Now the issues I/We had:
* Kitchen seemed incomplete. No stove vent.. As another person put it, could smell what you cooked last night. It was quite awkward to get plates, bowls and glasses. An elevated cabinet would be a big improvement.... just one would suffice. No cutting knives, just butter knives. [A trip down to the front desk, got me nowhere... I really don't think the guy understood me... just said, that's all we got... if I knew who the manager was, I would've talked with him/her ]
With few exceptions, we were disappointed with the staff in general.
* Linens stank of perfume. Room stank of perfume. It was hard to sleep that first night. As a result, we opened the windows (and kept them open throughout), which made the smell dissipate, somewhat.
(asking for replacements just would be more of the same, so we didn't bother). As a result, we had to keep the maid service out of the room for the duration of our stay.
The breakfast options were not good... It's a step below a continental breakfast. For what we paid a night, ($200+) we expected a more than what we saw. But since there is a kitchen available in our room, we made our breakfast up there. For those that would like to know what they serve, almost daily, here it is:
* Blueberry muffins that looked like they came from Publix.
* Tiny white bread bagels from Publix.
* Milk/Coffee
* Apples
* less than ripened bananas (only were there once during our stay)
* Croissants (Publix)
* Chocolate chip cookies (Publix)
* Orange juice (see below)
* Water
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Room Tip: if you want quiet, get rooms further back, so you don't hear as much street noise from Collins...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 December 2011
Hi, thanks for your comments. I will be looking into these matters and taking action to improve our services. Housekeeping and management have been informed of your feedback Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC