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Sofitel Miami – reviews, photos

4.0 of 5
5800 Blue Lagoon Drive, Miami, FL 33126
Hotel amenities
Sofitel Miami
Sofitel Miami
Sofitel Miami
Sofitel Miami
Sofitel Miami
Sofitel Miami
Ranked #28 of 129 hotels in Miami
4.0 of 5 stars 938 Reviews
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938 reviews from our community

What travellers say about this hotel
  • Very nice(22)
  • Free shuttle(15)
  • Room service(13)
  • Pool area(12)
  • South beach(11)
  • Airport hotel(6)
  • Only complaint(5)
  • Friendly staff(5)
  • Flat screen TV(4)
Traveller rating
    328
    375
    129
    68
    38
Only show reviews for Family (151) | Couples (327) | Business (127)
Date Rating
London, England
1 review
3 helpful votes 3 helpful votes
“superb staff”
5 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

we have been staying at the Sofitel for 15 years, during which time we have always been well looked after and found the accommodation to be good with very comfortable beds! The staff throughout the hotel are extremely helpful and will assist in almost anything you require. The familiar "Bon jour, welcome home" upon arrival always makes us feel right at home! A room on the lagoon side provides a most beautiful view of sunsets and the twinkling lights of MIami. Being close to the 836 motorway, It is an excellent location for getting to South Beach, Miami Marina or malls such as Dolphin. We look forward to our next visit to the hotel.

Room Tip: be sure to request a room in the south wing, farthest from the runway!
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask erobinson about Sofitel Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thirroul
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“close to the airport and welcome relief at 7am”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The complimentary shuttle bus picked us up from the airport immediately and had us to the hotel in minutes. We were in our room quickly and the hotel restaurant served a great breakfast. After a night on a plane we needed a good sleep and it was quiet despite the proximity to the airport. We were unfortunate that we arrived on the coldest day that Miami had experienced for some years but when I asked for the air con to be fixed a serviceman arrived in minutes and had the room warm very quickly. We ordered room service late at night and the food was delivered fast. A shuttle bus is available to take cruise passengers to the port and you just need to book with the front desk. Hotel is clean and comfortable and the service and food in the restaurant is good.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ThirroulAnnette about Sofitel Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anglesey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“day room at sofitel miami”
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

just a short review to tell anyone wishing to stay here even for the day - DON'T- room was dirty, wallpaper ripped, smelly definitely would not have stayed night. Pool was just as bad, freezing water in pool and generally just not clean. However restaurants did look nice but we didnt dine in any.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask springholme about Sofitel Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed 7 February 2012

This was our first stay at this property. We had just returned to the states from a cruise to the Bahamas and we reserved our room through the cruiseline. This hotel is very conveniently located near the airport. We found the service to be exceptional. We were greeted warmly by the Doorman as well as the Front Desk Clerk who went out of his way to be helpful to us. After we arrived in our room, we contacted the Concierge to request a taxi and one was waiting for us by the time we made it down to the lobby.

This property is a little older but we didn't see the signs of wear and tear that others have commented on in previous reviews. Our room was very comfortable, very clean, and very quiet. I was concerned about noise considering its' proximity to the airport but I heard very little noise.

We had dinner in the hotel restaurant and found both the food, and the service, very good. The cost was a bit pricey but not unreasonable.

Overall, this is a very nice hotel.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BruceLSU about Sofitel Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Short, but Excellent Stay”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

We stay here when leaving early out of Miami airport. The Sofitel never disappoints - clean, fresh and very good restaurant.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Claire2525_12 about Sofitel Miami
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Additional Information about Sofitel Miami

  • Miami Sofitel
  • Accor Miami
  • Sofitel Miami Airport
Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Price range (per night):* INR6,632 - 10,756

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