Picked hotel as a one night stopover after our cruise. It offered free shuttle to and from the Dolphin Mall which we found a great feature. They were nice enough to store our luggage while we spent the day shopping. We had time to eat breakfast in their restaurant before we left for the mall. Shocked to find a local critter on the tablecloth while eating. They offered us our breakfast for free but we were somewhat turned from the hotel as you could imagine. A little nervous to see what our room would be like. (all other hotels were booked because of the music festival) Clean but dated and the air conditioner was extremely noisy. As well there was no water pressure, not even enough to rinse your toothbrush in the sink or get all your shampoo out of your hair. Teenage daughters were not impressed. No familiar restaurants nearby so we asked for help with ordering out. They told us to use the phone book by the payphones of which there was none so we decided to use our room phone book but discovered there wasn't one in our room either. I called down and was told that we would have to come down to use the phone at the front counter. Almost like they didn't want us to be able to order out so we would have to use their restaurant to eat. Shuttle service to the mall and airport was on time and friendly but other than that not what we expected for a $200 a night room. Pick another hotel and get a taxi to the mall.
- Also Known As:
- Regency Hotel Airport
- Official Description (provided by the hotel):
- The Regency Hotel features 174 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more less
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