We booked a 2 beds room and they gave us a king bed room. We were very disappointed because we didn't want to sleep together and we specifically booked this hotel for getting a double room. they said there was also a couch bed in the room, but it had no sheets, no pillows, and it was very dusty and there were insects inside.
The following day, a few hours after check out, we noticed we had forgotten my friend's coat. It was a very expensive Italian coat (about $1,000) so we went back to the hotel to pick it up and the reception lady told us she couldn't do anything because the manager had already gone home for the day and also housekeeping was, and she said she couldn't access housekeeping room, where the coat may be. She told us to call back the following day, so maybe they would had sent it to our home (5 hours driving distance) in case they found it. She refused to help us for more than half an hour, and she was lying because the manager was in the back, we saw him from the beginning. Since we told her we couldn't go back home without our coat, and she didn't care, we didn't have other choice than call 911. After 1 more hour, during which we kept asking kindly if she could please do something for finding our coat, because it was very expensive and very important to us, and she refused to help us (she also refused to call a manager or housekeeping at least to ask if they had found the coat), when the police arrived, after I went outside to speak with the police agents, the manager we had seen in the back office came to us with the coat in his hand and invented a story I didn't even understand! They wanted to steal our coat, and they only took it out from where they keep items when they saw the police. we had never had a more horrible experience in a hotel and we advise to distrust the homestead Studio Suites Miami Blue Lagoon.
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