We moved in on Dec 28th to the largest room that was suppose to have a sofa bed also but was told they didnt have one. With poor service and noise so bad you couldnt sleep. When talked to Owner he said this is not a 4 star hotel. We paid for 7 days and on the 6th day they were suppose to clean the room. I went for a walk and was locked out. When I went to the front desk the girl that doesnt speak english well said you didnt pay your bill. I was so embarrassed I told her my husband would be home at 6 and he will be able to show her our bill was paid in full. When he got home we learned their rates raised on Jan 1 so I was locked out for 8 dollars. We were looking for homes to move to as quick as we could so we paid for 2 more days. On the last day we went for breakfast and had till 12pm to paid for another day or get out. When we returned we were locked out and told this was their policy to ensure they get paid in advance. We again spoke to the owner that didnt care and after alot of conversation he said he would not charge us for the evening. We found a place that day and moved out stuff. When we went to check out we were told he was going to charge us 61.00 for early departure. Do Not Stay Here People that has this type of service will not get quality people. They are not clean and noisy and once he has your visa he will not do anything for you.
- Suburban Extended Stay Melbourne
- Melbourne Suburban Extended Stay
- Melbourne Extended Stay
- Extended Stay Melbourne
