Our recent stay at the Courtyard Villa was truly a pleasure, from the welcoming we received upon check in and the courteous manner in which or reservation was handled. My husband planed this surprise weekend for me and I was very happy with the room he selected, Room 6. This hotel is a small, private hidden treasure. As event planners, Ray-j Weddings & Events will recommend our your hotel for intimatelocal gatherings!

The outside patios need work should you plan on using it for a family bar-b-que or small event, but that is just cosmetics. The view of the ocean and the intimate setting of the hotel makes it feel as if it is your private italian villa on the Ft. Lauderderdale Beach!

we got to the hotel on a late friday night, and the key was right where the attendant said it would be. Opening the door to the front you are hit with a stale, musty odor that knocks you over.
the room was described to me by the person on the phone as able to "walk out onto the beach". there was NO ACCESS to the beach from our room, it was down the hall. My daughter and i wrestled with the key to open the door and found the room, cold and the decor, so dated.
the 4 poster bed, covered with a quilt, and the very tiny couch reeked of that musty old odor.the tile floor was supposed to be white, but a rusty stain was EVERYWHERE.
we slept with the lights on , and I slept on top of the quilt, due to the VERY QUESTIONABLE SMELL coming from that as well. all night, i was fighting rolling toward the middle, as the mattress sank in the middle.
We slept with the light on, fearful of what would come out with the lights off, and in the morning, we had to juggle with the key to even, GET OUT.
This "quaint B and B", is so over-rated, and the "B", is horrible, and there was no second "B". we ended up going to the pancake house for breakfast.

We set out to see the fireworks by the ocean and came across this charming little hotel. The staff was friendly and courteous and made us feel like family. They went out of their way to assure our stay was fun and had everything we needed. The kids had a great time playing in the sand and we could sit back and enjoy the peacefulness of this little town. We only spent two days and can not wait to go back! The rooms were clean, the setting calm and all had a wonderful time - best 4th of July!!!

To Whom It May Concern,



I went to visit the hotel we reserved for 07/04/2011 at approx 5:05 pm on 07/03/2011. Upon our arrival the front door was locked with an after hours number of "954-592-9244" was posted on the front door. We were able to access the hotel from the back via the beach access. When I called the number someone by the name of Robin answered. Per my conversation with "Robin" I asked Robin to please cancel my reservation due to the hotel not being in the same condition or appearance as advertised on their web site. I explained my family was not satisfied by the poor exterior appearance, the uncleanliness in the common areas, the pool was misrepresented as it is very tiny and appears much larger in the picture. There was a person smoking out the window in their room. This is false advertising and we feel taken advantage of. Robin stated that she would gladly cancel my reservation however, unfortunately I would lose my deposit. I then found out when calling my credit/debit card company that the hotel had charged my a full night's stay and not just a deposit. I explained to Robin, that I had made the reservation in the morning and was canceling the same day. i also expalined that the person I spoke with never explained that I would be charged in full to my credit card. She said she was going to charge a deposit, not my full night's stay. Robin further explained that the hotel has a two night minimum stay and does not know why I was able to reserve for only one night, basically she said the receptionist had done us a favor. I am very upset with your hotel's misrepresentations and false advertising in your web site. I am formally requesting in writing a full refund to my visa credit card/debit card. Thank you in advance for your understanding in this matter.



Sincerely,

Erik B.