There were good and bad of this hotel, we stayed just the weekend. The staff checked us in because we came in really late and that was great ... until we got to our room. We made our reservation through priceline so i guess they gave us the not so wanted room. The carpet was so dirty we didnt want to take our shoes off . There was blood on the curtains and the bathroom had hair in it. It was in need of updating really bad and the bathroom didnt even have a door that locked. We didnt spend much time in the hotel thank goodness and did bring up the floor to the front desk and we got a response of well we cant move you because you made a reservation on priceline! then we asked them to clean the floors at least and he said that was above him and would speak to a manager! it looked as though they tried to clean it a bit but it was really bad still, it was filthy. If the room had been clean i would say it would have been much better. We also got a complaint about being loud.. we were laughing at 7 pm while down the way someones big dog was barking and barking. i dont think we will stay again , i have made priceline reservations at a 4star hotel who treated me like i was a movie star so its not priceline its the hotel... customer service is key guys come on... word of mouth is your best selling point and well all my people in lakeland will now know not to stay there.
- La Quinta Lakeland
- Lakeland La Quinta
- La Quinta Hotel Lakeland
